Networker

Re: [Networker] Strange error during inventory

2003-11-25 18:25:39
Subject: Re: [Networker] Strange error during inventory
From: George Sinclair <George.Sinclair AT NOAA DOT GOV>
To: NETWORKER AT LISTMAIL.TEMPLE DOT EDU
Date: Tue, 25 Nov 2003 18:25:34 -0500
Thanks, Reed! That fixed his little wagon. All okay now. Sanity
restored.

George

"Reed, Ted G II [ITS]" wrote:
>
> the '-99999' error is legato's way of saying "there's a tape in my drive and 
> I don't know where it belongs".  Our process is to open the GUI -> Media -> 
> Jukebox and Media -> Drives, change drive state "Enabled = No", view Details 
> on the Jukebox and go down to the 3 pack of "Loaded Volume", "Loaded bar 
> code", "Loaded slots".  Find the tape in questions (probably marked by a dash 
> (-) in volume/barcode and -99999 as slot).  Highlight those values, erase 
> them and hit the "change" button, to cause those 3 fields to now be blank.  
> Then, under Drives, "Enabled=Yes" and mount a different tape to that device.  
> If legato was only confused, it should eject the tape and put it back to it's 
> original slot.  If the tape is actually stuck, you will get the read i/o 
> error again and the -99999 will be back.  That will probably require a 
> hands-on removal of the tape from the drive.
> --Ted
>
> -----Original Message-----
> From: Legato NetWorker discussion
> [mailto:NETWORKER AT listmail.temple DOT edu]On Behalf Of George Sinclair
> Sent: Tuesday, November 25, 2003 4:06 PM
> To: NETWORKER AT listmail.temple DOT edu
> Subject: [Networker] Strange error during inventory
>
> Hi,
>
> I receive the following error when attempting to inventory any tape in
> drive 4 of our tape library:
>
> cannot find slot `-99999' in operation slots list
>
> Never seen this one before. Yes, there is a tape in the slot. Doesn't
> matter which slot I select, though. Always same error when using this
> device.
>
> The affected device is /dev/nst4. I see the following in the devices
> window:
>
> rd=storage_node_server_name:/dev/nst5(J)LTO Ultr (unmounted) read open
> error, Invalid argument
>
> We're running 6.1.1 on Solaris 2.8 on primary server. The affected
> library is a Storagetek L80 with 79 available slots, 4 LTO drives. It's
> attached to a storage node server also running 6.1.1 but under Linux.
> There are no tapes in the drives. I power cycled the tape library and
> rebooted the storage node server. When I run /etc/LGTOuscsi/inquire,
> everything shows up just fine, but again, same problem when attempting
> to inventory anything in that device.  It's been like this now for
> several days.
>
> Any ideas of what to do?
>
> This tape library has never been happy with the nsrjb -H reset command.
> Doing this just hangs it.
>
> Thanks.
>
> George
>
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