Networker

Re: [Networker] LTO Tapes being marked full prematurely

2003-10-08 12:34:19
Subject: Re: [Networker] LTO Tapes being marked full prematurely
From: "McDougal, Philip H" <PMcDougal AT JENNER DOT COM>
To: NETWORKER AT LISTMAIL.TEMPLE DOT EDU
Date: Wed, 8 Oct 2003 11:32:47 -0500
Todd,  when you say error 6, do you mean an event ID or is it an error or 
ticket # from the i2k GUI?
 
My system does the same thing with the idling but I usually stop it by killing 
the networker processes, since, I know the library has failed.
 
As for info, I have the library attached (scsi) to a win2k server.  I usually 
get an event ID 7 "The device, \device\tapeX, has a bad block" right before a 
drive failure within the windows Event Viewer.  But I didn't get that last 
night or today but 3 days ago when things were running fine.
 
 
Today I got this sent to me from the library...
 

From:          10.1.x.x
Product: Scalar i2000
Serial Number: xxxxxxxx
Severity:      1
Trap Number:   403
Messages:     
    RAS Status Changed
    Group -  drivesAndMedia
    State - good
    Summary - Drives group status changed from Warning to Failed: Wed Oct  8 
07:56:44 2003

    RAS Ticket - 30
    Ticket State - open
    Qualifier - none
    Definition - Drive sled|[1,1,1,4,1,1]||operation has Failed: Intervention, 
None, E:0x80800514, M:0xCD0006, (0901-08)
    Serial Number -

    RAS Report - 174
    Description - Control,Get,Firmware,Failed,[1,1,1,4,1,1],[1,1,1,5,2,5]
    ORC - 
0x80,0x80,0x05,0x14,0x00,0xcd,0x00,0x06,0x09,0x01,0x08,0x03,0x49,0x04,0x01,0x01,0x00,0x00,0x00,0x00,0x00,0x00,0x00,0x00,0x00,0x00,0x00,0x00,0x00,0x00,0x00,0x00,0x00,0x00,0x00,0x00,0x00,0x00,0x00,0x00,0x00,0x00,0x00,0x00,0x00,0x00,0x00,0x00,0x00,0x00,0x00,0x04,0x00,0x00,0x00,0x01,0x00,0x04,0x53,0x01,0x00,0x00,0x00,0x03,0x43,0x6f,0x6e,0x74,0x72,0x6f,0x6c,0x2c,0x47,0x65,0x74,0x2c,0x46,0x69,0x72,0x6d,0x77,0x61,0x72,0x65,0x2c,0x46,0x61,0x69,0x6c,0x65,0x64,0x2c,0x5b,0x31,0x2c,0x31,0x2c,0x31,0x2c,0x34,0x2c,0x31,0x2c,0x31,0x5d,0x2c,0x5b,0x31,0x2c,0x31,0x2c,0x31,0x2c,0x35,0x2c,0x32,0x2c,0x35,0x5d,0x00,0x00,0x00,0x00,0x00,0x00,0x00,0x00,0x00
    ORC Definition - Drive sled|[1,1,1,4,1,1]||operation has Failed: 
Intervention, None, E:0x80800514, M:0xCD0006, (0901-08)
    Timestamp - Wed Oct 08 07:56:44 GMT+00:00 2003
    Serial Number - <No Data>
    Duplicates - 0


So I'm not sure if it's 1 or 2 drives as much as it might be all of the drives. 
 But when my drives failed before it said "Drive sled|[blah blah blah]|| 
communication has failed". 

I have a case logged in with ADIC but i'm still waiting for a response. 

You are correct, they are IBM drives, I don't know what I was thinking ;-)

Phil McDougal.

 

        -----Original Message----- 
        From: Willeat, Todd [mailto:TWilleat AT MHP.SMHS DOT COM] 
        Sent: Wed 10/8/2003 10:58 AM 
        To: NETWORKER AT LISTMAIL.TEMPLE DOT EDU 
        Cc: 
        Subject: Re: [Networker] LTO Tapes being marked full prematurely
        
        

        Hi Phillip,
        
        I'm also having problems with the LTO-2 drives in my i2000. We keep 
getting
        and error 6 on the drive, which is supposed to be a media problem.
        Unfortunately, when that happens, the library takes that drive offline 
and
        NetWorker just sits for hours trying to access it and doesn't do 
anything
        with the other drives that still work.
        
        BTW, the drives are IBM, not HP...
        
        -----Original Message-----
        From: McDougal, Philip H [mailto:PMcDougal AT JENNER DOT COM]
        Sent: Wednesday, October 08, 2003 10:04 AM
        To: NETWORKER AT LISTMAIL.TEMPLE DOT EDU
        Subject: Re: [Networker] LTO Tapes being marked full prematurely
        
        
        Is it me or are there quite a few people who keep having LTO-2 drive
        failures???  I have an ADIC Scalar i2000 with 6 LTO-2 drives and had 1 
DOA,
        another failure about a week later.  Last night (almost 2 months 
later), I
        have 2 more dead drives.
        
        Do you think it's the ADIC library or the HP drives that are the 
problem (or
        both)?  I'd like to know who I should be venting to before I go off on 
both
        of them ;-)
        
        Phil.
        
        
        
        -----Original Message-----
        From: Rada Uspensky [mailto:ruspensky AT RA.ROCKWELL DOT COM]
        Sent: Monday, October 06, 2003 4:38 PM
        To: NETWORKER AT LISTMAIL.TEMPLE DOT EDU
        Subject: Re: [Networker] LTO Tapes being marked full prematurely
        
        
        We had similar situation due to the tape drives malfunction.
        It started slowly but in a couple weeks we had hundred tapes marked full
        prematurely.
        Check the event log for the drive related errors and contact the vendor 
to
        fix or replace drives.
        
        
        
        
        
        Davina Treiber <Treiber AT HOTPOP DOT COM>@LISTMAIL.TEMPLE.EDU> on 
10/06/2003
        04:22:39 PM
        
        Please respond to Legato NetWorker discussion
               <NETWORKER AT LISTMAIL.TEMPLE DOT EDU>; Please respond to Davina 
Treiber
               <Treiber AT HOTPOP DOT COM>
        
        Sent by:    Legato NetWorker discussion <NETWORKER AT LISTMAIL.TEMPLE 
DOT EDU>
        
        
        To:    NETWORKER AT LISTMAIL.TEMPLE DOT EDU
        cc:
        
        Subject:    Re: [Networker] LTO Tapes being marked full prematurely
        
        
        Maine, Daniel wrote:
        > Hello!
        >
        > We are using Networker 7x on a Win2000 server.  It is attached to a
        STKL180
        > by SCSI.
        >
        > We are experiencing problems with the LTO tapes being marked "full"
        before
        > they have used it's allotted space.  Some are being marked "full' with
        only
        > 2g.
        >
        
        What brand of drives and what brand of tapes?
        
        If they are Seagate drives, they will only work well with certain tape
        brands. Maxell/Fuji/Seagate are the only ones certain to work, although
        some others are Maxell or Fuji rebadged.
        
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