Networker

Re: [Networker] Exchange 2K Backups?

2003-08-21 13:59:01
Subject: Re: [Networker] Exchange 2K Backups?
From: Josh Close <josh AT SEMAPHORE DOT COM>
To: NETWORKER AT LISTMAIL.TEMPLE DOT EDU
Date: Thu, 21 Aug 2003 10:57:49 -0700
Thanks a lot guys.  I will do some investigating, run a full backup and get 
back to you.  The log files you speak of, what log files are they, were are 
they located?  Are they the applogs in the nsr directory? Or are you talking 
about exchange logs?

Thanks,
-Josh

===========================================
Joshua Close                           Office: (206) 905-5031
Network Administrator                Mobile: (206) 510-2452
CCNA / CCDA
Semaphore Corporation
===========================================

 -----Original Message-----
From:   Scott Bingham [mailto:sbingham AT LEGATO DOT COM] 
Sent:   Thursday, August 21, 2003 10:30 AM
To:     NETWORKER AT LISTMAIL.TEMPLE DOT EDU
Subject:        Re: [Networker] Exchange 2K Backups?

Hello all,

Josh:  This might be an indication of a serious problem in the Exchange
Server, and should be investigated.  A full backup is indeed a good
place to start.  If it also gives errors, then you should examine the
integrity of the Exchange database, using Microsoft's tools.

The easiest explanation for this would be that somebody has found a
large number of *.log files in the system, assumed that they are
unimportant, and deleted them.  Do make sure that nobody in your
organization does this -- Exchange Server will not like it.  

Brian:  On a tangent, I beg to differ: a full backup certainly *will*
care if some of the logfiles are missing.  Some of the information
needed for the backup might have been inside one of the logfiles.

Thanks,
_Scott

-----Original Message-----
From: Narkinsky, Brian [mailto:Brian.Narkinsky AT DEP.STATE.FL DOT US]
Sent: Thursday, August 21, 2003 10:19 AM
To: NETWORKER AT LISTMAIL.TEMPLE DOT EDU
Subject: Re: [Networker] Exchange 2K Backups?


No something  outside of the Exchange backup APIs, deleting  the
transaction
logs and then trying to perform an incremental backup will cause this
error.

A full backup doesn't really care if all the transaction log files are
there.

Brian



Brian Narkinsky
System Manager
Department of Environmental Protection
MS 6520
2600 Blairstone RD
Tallahassee, FL 32399
phone (850)245-8314
fax (850)412-0400
 




-----Original Message-----
From: Josh Close [mailto:josh AT semaphore DOT com] 
Sent: Thursday, August 21, 2003 1:15 PM
To: Narkinsky, Brian; Legato NetWorker discussion
Subject: RE: [Networker] Exchange 2K Backups?


Missing full backups will cause the unknown error, and cause the backup
to
fail?  All I need to do is run a full backup and it will fix the unknown
error and let those backups succeed?

-Josh

===========================================
Joshua Close                           Office: (206) 905-5031
Network Administrator                Mobile: (206) 510-2452
CCNA / CCDA
Semaphore Corporation ===========================================

 -----Original Message-----
From:   Narkinsky, Brian [mailto:Brian.Narkinsky AT dep.state.fl DOT us] 
Sent:   Thursday, August 21, 2003 9:53 AM
To:     Legato NetWorker discussion; Josh Close
Subject:        RE: [Networker] Exchange 2K Backups?

There are missing transaction log files since the last full backup.
Perform
a full backup.



Brian Narkinsky
System Manager
Department of Environmental Protection
MS 6520
2600 Blairstone RD
Tallahassee, FL 32399
phone (850)245-8314
fax (850)412-0400
 




-----Original Message-----
From: Josh Close [mailto:josh AT SEMAPHORE DOT COM] 
Sent: Thursday, August 21, 2003 12:37 PM
To: NETWORKER AT LISTMAIL.TEMPLE DOT EDU
Subject: Re: [Networker] Exchange 2K Backups?


Now our Exchange 2K IS savesets are failing.  Any ideas what might cause
this?

Thanks,
-Josh



* exchange.semaphore.lan:MSEXCH:IS savegrp: suppressed 1 lines of output
* exchange.semaphore.lan:MSEXCH:IS nsrxchsv_ese.exe Version: 3.1.0.74
Supporting Exchange 2000
* exchange.semaphore.lan:MSEXCH:IS System Version: 5.0 Build 2195
Service
Pack 4
* exchange.semaphore.lan:MSEXCH:IS ESEBCLI2.DLL Version: 6.0.6396.1
Service
Pack 4
* exchange.semaphore.lan:MSEXCH:IS Performing an Exchange save
operation;
save level is Incremental (Legato Backup Level: incr).
* exchange.semaphore.lan:MSEXCH:IS Backup storage group First Storage
Group
to 192.168.1.16
* exchange.semaphore.lan:MSEXCH:IS HrESEBackupGetLogAndPatchFiles: Some
log
or patch files are missing.
* exchange.semaphore.lan:MSEXCH:IS 
* exchange.semaphore.lan:MSEXCH:IS Completed backup of First Storage
Group
Status: 0xc8000232
* exchange.semaphore.lan:MSEXCH:IS   unknown error -939523534
(0xc8000232)
* exchange.semaphore.lan:MSEXCH:IS
G:\rt_2002_1Q\nsr\db_apps\aime\svmain.c(1083): process_is_backup() =
0xc8000232
* exchange.semaphore.lan:MSEXCH:IS Backup operation finished with
errors.

===========================================
Joshua Close                           Office: (206) 905-5031
Network Administrator                Mobile: (206) 510-2452
CCNA / CCDA
Semaphore Corporation ===========================================

 -----Original Message-----
From:   McDougal, Philip H [mailto:PMcDougal AT jenner DOT com] 
Sent:   Monday, August 04, 2003 8:18 AM
To:     Josh Close
Subject:        RE: [Networker] Exchange 2K Backups?

Josh, What are the errors in the Event Viewer?  There might be an Event
ID
that could be helpful.

Also, what SP are you running on your exchange2000?

I also pulled this from the eknowledgebase, I know it's recovery but
could be
related to backing up....  and this link from HP that might help.
http://www.openview.hp.com/sso/ecare/getsupportdoc?docid=OV-EN012803


Solution Title: Recovery of a Microsoft Exchange server Storage Group
fails
with Error: 'HrESEBackupPREPARE: unknown error code -939587625
(0xc7ff07d7)' 
Solution ID: legato26348 

Here is the solution:  

To resolve the problem:
(1) Take a back up of the Information Store;
(2) Delete the Storage Group Name;
(3) Start the System attendent;
(4) Start the information store;
(5) Start the recovery through the NetWorker User for Exchange; Monitor
the
recovery. 
 

Here is the problem or goal: 
Error: 'HrESEBackupPREPARE: unknown error code -939587625 (0xc7ff07d7)' 
 
Microsoft Exchange server will not start 
 
Recovery of a Microsoft Exchange server Storage Group fails with error 
 

Problem Environment: 
Windows 2000 SP 2 
 
NetWorker for Windows/NT 
 
Exchange 2000 




Keep us posted on your progress.  Good luck.
Phil.


-----Original Message-----
From: Josh Close [mailto:josh AT semaphore DOT com]
Sent: Saturday, August 02, 2003 9:43 AM
To: McDougal, Philip H
Subject: RE: [Networker] Exchange 2K Backups?


We have not set up any service permissions as far as I know.  We were
backing
up Exchange 5.5 before.  We just upgraded, and I basicly just copied the
savesets that were backing up 5.5 over to 2K (changing the client name
and
C:\ saveset entry to E:\, because there is no C:\ drive on the new
Exchange).
We did not purchase any new Modules, as the one we were using to backup
5.5
is supposed to support 2K.  Here is the out put from the logs, which I
think
is telling me that the module is working for 2K:

[3240] Start time Sat Jul 26 09:24:42 2003
[3240] Computer Name: EXCHANGE     User Name: SYSTEM
[3240] nsrxchsv_ese.exe Version: 3.1.0.74 Supporting Exchange 2000
[3240]
System Version: 5.0 Build 2195 Service Pack 4 [3240] ESEBCLI2.DLL
Version:
6.0.6396.1 Service Pack 4 [3240] Command line:
[3240]   "E:\Program Files\nsr\bin\nsrxchsv.exe" -s 192.168.1.16 -g
"Test Group" -LL -f - -m exchange.semaphore.lan -l full -q -W 78 -N
MSEXCH:IS
MSEXCH:IS [3240] NetWorker Server Version: NetWorker 6.1.2.Build.340
Network/25 [3240] Console Code Page: 1252; Master Flag: 1 [3240]
Options:
[3240]   Server: 192.168.1.16
[3240]   Client: exchange.semaphore.lan
[3240]   Save set name: MSEXCH:IS
[3240]   Pool: None
[3240]   Group: Test Group
[3240]   Level: full
[3240]   Compress: False
[3240] Temporary directory has been set to default location E:\Program
Files\nsr\tmp.
[3240]   Temporary directory: E:\Program Files\nsr\tmp
[3240] Performing an Exchange save operation; save level is Full (Legato
Backup Level: full). [3240] Started PerfMon update thread (Id: 1412)
[3240]
Performance monitor update thread running [3240] Preparing Microsoft
Information Store on server EXCHANGE [3240] HrESEBackupPrepare: Unable
to
perform the operation. Either you can not connect to the specified
server  or
the service you are trying to connect to is not running. 
[3240]   Last error: 0 (0x0)
[3240] G:\rt_2002_1Q\nsr\db_apps\aime\svmain.c(1071): begin_is_backup()
=
0xc7ff07d7 [3240] Stopping performance monitor update thread. [3240]
Performance monitor update thread terminating [3240] Completion time Sat
Jul
26 09:24:49 2003

Thanks,
-Josh

-----Original Message-----
From: McDougal, Philip H [mailto:PMcDougal AT jenner DOT com] 
Sent: Friday, August 01, 2003 12:31 PM
To: Josh Close
Subject: RE: [Networker] Exchange 2K Backups?


I am assuming that you have a service account that has permissions to
backup
the mail box.  

My savesets look like this ...

MSEXCH:IS/Attorney Storage Group
MSEXCH:IS/Legal Support Storage Group
MSEXCH:IS/Support Storage Group

I believe the DS switch is obsolete in BSM 3.0 and 3.1 not positive but
I'll
look it up.

were there any error msgs in the event viewer for ESE?

Hope this helps.
Phil.


-----Original Message-----
From: Josh Close [mailto:josh AT semaphore DOT com]
Sent: Friday, August 01, 2003 2:02 PM
To: McDougal, Philip H
Subject: RE: [Networker] Exchange 2K Backups?


We have the 3.1, and it does support 2K.  We only have one Exchange to
backup.

-Josh

-----Original Message-----
From: McDougal, Philip H [mailto:PMcDougal AT jenner DOT com] 
Sent: Friday, August 01, 2003 11:54 AM
To: Josh Close
Subject: RE: [Networker] Exchange 2K Backups?


Hi Josh,

I'm not sure of the license type off the top of my head (sorry ;-).  But
is
Z11 mean that it's bsm for exchange 3.0 or 3.1?  You need either one of
these
modules to backup exchange 2000.  Also, are your exchange servers
clustered?


Phil M.


-----Original Message-----
From: Josh Close [mailto:josh AT semaphore DOT com]
Sent: Friday, August 01, 2003 1:47 PM
To: McDougal, Philip H
Subject: RE: [Networker] Exchange 2K Backups?


NetWorker Module for Microsoft Exchange Server/11
License Type Z11
ONC 390109


-Josh


-----Original Message-----
From: McDougal, Philip H [mailto:PMcDougal AT jenner DOT com] 
Sent: Friday, August 01, 2003 11:35 AM
To: Legato NetWorker discussion; Josh Close
Subject: RE: [Networker] Exchange 2K Backups?


Which BSModule for Exchange are you using for your Exch2000?



-----Original Message-----
From: Josh Close [mailto:josh AT SEMAPHORE DOT COM]
Sent: Friday, August 01, 2003 12:23 PM
To: NETWORKER AT LISTMAIL.TEMPLE DOT EDU
Subject: [Networker] Exchange 2K Backups?


Anyone backing up Exchange 2K successfully?  If so, what are your
savesets? I
cannot get my Exchange 2K backups to work for the life of me!

Here are my savesets:

E:\
SYSTEM STATE:\
SYSTEM DB:\
SYSTEM FILES:\

And (2 different Clients, one for exchange data, one for other)

MSEXCH:IS
MSEXCH:DS
( using 'nsrxchsv.exe' under Remote/Backup Command)

This is one of the errors output in the Applogs:

HrESEBackupPrepare: Unable to perform the operation. Either you can not
connect to the specified server  or the service you are trying to
connect to
is not running.

-Josh

-----------
Networker
6.1.3 Build 428
Networker for Unix
Exchange Module
Scalar 1000 Tape library

=======================================
Joshua Close           Office: (206) 905-5031
CCNA, CCDA             Mobile: (206) 510-2452
Network Administrator
Semaphore Corporation
=======================================

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