Now our Exchange 2K IS savesets are failing.  Any ideas what might cause this?

Thanks,
-Josh



* exchange.semaphore.lan:MSEXCH:IS savegrp: suppressed 1 lines of output
* exchange.semaphore.lan:MSEXCH:IS nsrxchsv_ese.exe Version: 3.1.0.74 
Supporting Exchange 2000
* exchange.semaphore.lan:MSEXCH:IS System Version: 5.0 Build 2195 Service Pack 4
* exchange.semaphore.lan:MSEXCH:IS ESEBCLI2.DLL Version: 6.0.6396.1 Service 
Pack 4
* exchange.semaphore.lan:MSEXCH:IS Performing an Exchange save operation; save 
level is Incremental (Legato Backup Level: incr).
* exchange.semaphore.lan:MSEXCH:IS Backup storage group First Storage Group to 
192.168.1.16
* exchange.semaphore.lan:MSEXCH:IS HrESEBackupGetLogAndPatchFiles: Some log or 
patch files are missing.
* exchange.semaphore.lan:MSEXCH:IS 
* exchange.semaphore.lan:MSEXCH:IS Completed backup of First Storage Group  
Status: 0xc8000232
* exchange.semaphore.lan:MSEXCH:IS   unknown error -939523534 (0xc8000232)
* exchange.semaphore.lan:MSEXCH:IS 
G:\rt_2002_1Q\nsr\db_apps\aime\svmain.c(1083): process_is_backup() = 0xc8000232
* exchange.semaphore.lan:MSEXCH:IS Backup operation finished with errors.

===========================================
Joshua Close                           Office: (206) 905-5031
Network Administrator                Mobile: (206) 510-2452
CCNA / CCDA
Semaphore Corporation
===========================================

 -----Original Message-----
From:   McDougal, Philip H [mailto:PMcDougal AT jenner DOT com] 
Sent:   Monday, August 04, 2003 8:18 AM
To:     Josh Close
Subject:        RE: [Networker] Exchange 2K Backups?

Josh, What are the errors in the Event Viewer?  There might be an Event ID that 
could be helpful.

Also, what SP are you running on your exchange2000?

I also pulled this from the eknowledgebase, I know it's recovery but could be 
related to backing up....  and this link from HP that might help. 
http://www.openview.hp.com/sso/ecare/getsupportdoc?docid=OV-EN012803


Solution Title: Recovery of a Microsoft Exchange server Storage Group fails 
with Error: 'HrESEBackupPREPARE: unknown error code -939587625 (0xc7ff07d7)' 
Solution ID: legato26348 

Here is the solution:  

To resolve the problem:
(1) Take a back up of the Information Store;
(2) Delete the Storage Group Name;
(3) Start the System attendent;
(4) Start the information store;
(5) Start the recovery through the NetWorker User for Exchange;
Monitor the recovery. 
 

Here is the problem or goal: 
Error: 'HrESEBackupPREPARE: unknown error code -939587625 (0xc7ff07d7)' 
 
Microsoft Exchange server will not start 
 
Recovery of a Microsoft Exchange server Storage Group fails with error 
 

Problem Environment: 
Windows 2000 SP 2 
 
NetWorker for Windows/NT 
 
Exchange 2000 




Keep us posted on your progress.  Good luck.
Phil.


-----Original Message-----
From: Josh Close [mailto:josh AT semaphore DOT com]
Sent: Saturday, August 02, 2003 9:43 AM
To: McDougal, Philip H
Subject: RE: [Networker] Exchange 2K Backups?


We have not set up any service permissions as far as I know.  We were
backing up Exchange 5.5 before.  We just upgraded, and I basicly just
copied the savesets that were backing up 5.5 over to 2K (changing the
client name and C:\ saveset entry to E:\, because there is no C:\ drive
on the new Exchange).  We did not purchase any new Modules, as the one
we were using to backup 5.5 is supposed to support 2K.  Here is the out
put from the logs, which I think is telling me that the module is
working for 2K:

[3240] Start time Sat Jul 26 09:24:42 2003
[3240] Computer Name: EXCHANGE     User Name: SYSTEM
[3240] nsrxchsv_ese.exe Version: 3.1.0.74 Supporting Exchange 2000
[3240] System Version: 5.0 Build 2195 Service Pack 4
[3240] ESEBCLI2.DLL Version: 6.0.6396.1 Service Pack 4
[3240] Command line:
[3240]   "E:\Program Files\nsr\bin\nsrxchsv.exe" -s 192.168.1.16 -g
"Test Group" -LL -f - -m exchange.semaphore.lan -l full -q -W 78 -N
MSEXCH:IS MSEXCH:IS
[3240] NetWorker Server Version: NetWorker 6.1.2.Build.340 Network/25
[3240] Console Code Page: 1252; Master Flag: 1
[3240] Options:
[3240]   Server: 192.168.1.16
[3240]   Client: exchange.semaphore.lan
[3240]   Save set name: MSEXCH:IS
[3240]   Pool: None
[3240]   Group: Test Group
[3240]   Level: full
[3240]   Compress: False
[3240] Temporary directory has been set to default location E:\Program
Files\nsr\tmp.
[3240]   Temporary directory: E:\Program Files\nsr\tmp
[3240] Performing an Exchange save operation; save level is Full (Legato
Backup Level: full).
[3240] Started PerfMon update thread (Id: 1412)
[3240] Performance monitor update thread running
[3240] Preparing Microsoft Information Store on server EXCHANGE
[3240] HrESEBackupPrepare: Unable to perform the operation. Either you
can not connect to the specified server  or the service you are trying
to connect to is not running. 
[3240]   Last error: 0 (0x0)
[3240] G:\rt_2002_1Q\nsr\db_apps\aime\svmain.c(1071): begin_is_backup()
= 0xc7ff07d7
[3240] Stopping performance monitor update thread.
[3240] Performance monitor update thread terminating
[3240] Completion time Sat Jul 26 09:24:49 2003

Thanks,
-Josh

-----Original Message-----
From: McDougal, Philip H [mailto:PMcDougal AT jenner DOT com] 
Sent: Friday, August 01, 2003 12:31 PM
To: Josh Close
Subject: RE: [Networker] Exchange 2K Backups?


I am assuming that you have a service account that has permissions to
backup the mail box.  

My savesets look like this ...

MSEXCH:IS/Attorney Storage Group
MSEXCH:IS/Legal Support Storage Group
MSEXCH:IS/Support Storage Group

I believe the DS switch is obsolete in BSM 3.0 and 3.1 not positive but
I'll look it up.

were there any error msgs in the event viewer for ESE?

Hope this helps.
Phil.


-----Original Message-----
From: Josh Close [mailto:josh AT semaphore DOT com]
Sent: Friday, August 01, 2003 2:02 PM
To: McDougal, Philip H
Subject: RE: [Networker] Exchange 2K Backups?


We have the 3.1, and it does support 2K.  We only have one Exchange to
backup.

-Josh

-----Original Message-----
From: McDougal, Philip H [mailto:PMcDougal AT jenner DOT com] 
Sent: Friday, August 01, 2003 11:54 AM
To: Josh Close
Subject: RE: [Networker] Exchange 2K Backups?


Hi Josh,

I'm not sure of the license type off the top of my head (sorry ;-).  But
is Z11 mean that it's bsm for exchange 3.0 or 3.1?  You need either one
of these modules to backup exchange 2000.  Also, are your exchange
servers clustered?  

Phil M.


-----Original Message-----
From: Josh Close [mailto:josh AT semaphore DOT com]
Sent: Friday, August 01, 2003 1:47 PM
To: McDougal, Philip H
Subject: RE: [Networker] Exchange 2K Backups?


NetWorker Module for Microsoft Exchange Server/11
License Type Z11
ONC 390109


-Josh


-----Original Message-----
From: McDougal, Philip H [mailto:PMcDougal AT jenner DOT com] 
Sent: Friday, August 01, 2003 11:35 AM
To: Legato NetWorker discussion; Josh Close
Subject: RE: [Networker] Exchange 2K Backups?


Which BSModule for Exchange are you using for your Exch2000?



-----Original Message-----
From: Josh Close [mailto:josh AT SEMAPHORE DOT COM]
Sent: Friday, August 01, 2003 12:23 PM
To: NETWORKER AT LISTMAIL.TEMPLE DOT EDU
Subject: [Networker] Exchange 2K Backups?


Anyone backing up Exchange 2K successfully?  If so, what are your
savesets?  I cannot get my Exchange 2K backups to work for the life of
me!

Here are my savesets:

E:\
SYSTEM STATE:\
SYSTEM DB:\
SYSTEM FILES:\

And (2 different Clients, one for exchange data, one for other)

MSEXCH:IS
MSEXCH:DS
( using 'nsrxchsv.exe' under Remote/Backup Command)

This is one of the errors output in the Applogs:

HrESEBackupPrepare: Unable to perform the operation. Either you can not
connect to the specified server  or the service you are trying to
connect to is not running.

-Josh

-----------
Networker
6.1.3 Build 428
Networker for Unix
Exchange Module
Scalar 1000 Tape library

=======================================
Joshua Close           Office: (206) 905-5031
CCNA, CCDA             Mobile: (206) 510-2452
Network Administrator
Semaphore Corporation
=======================================

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