Networker

Re: [Networker] Immediate reporting of client-level backup failur es

2003-08-15 02:34:51
Subject: Re: [Networker] Immediate reporting of client-level backup failur es
From: "Cakir Ramazan (KPTS 2)" <ramazan.cakir AT CREDIT-SUISSE DOT COM>
To: NETWORKER AT LISTMAIL.TEMPLE DOT EDU
Date: Fri, 15 Aug 2003 08:34:26 +0200
The best thing what you can do is to check the clients before backup runs. It 
is not possible to get notified during savegroup running. What i have done is i 
check the clients with 'nsradmin -s clientname -v1 -p 390113' and if i get 
answer from them, then the possibility to backup this clients is very high :) 
and needs no notification. But if the client didn't answer then i have to 
notify the responsible person to check this client.

It is not the best way but the willing to do something for our customer !!! 
Yeah !

Cheers ramazan

-----Original Message-----
From: Eidler, Dean [mailto:dean.eidler AT AGRESEARCH.CO DOT NZ]
Sent: Friday, August 15, 2003 1:22 AM
To: NETWORKER AT LISTMAIL.TEMPLE DOT EDU
Subject: Re: [Networker] Immediate reporting of client-level backup failures


You are correct that owner notification is only done when the savegroup 
completes. There is a problem with this also. If a group is aborted the owner 
notifications don't get sent either.

We have a RFE in with Legato so that aborted groups stil run onwer 
notifications.

Dean

-----Original Message-----
From: John Hope-Bailie [mailto:johnhb AT SOURCECONSULTING.CO DOT ZA]
Sent: Friday, 15 August 2003 10:02 a.m.
To: NETWORKER AT LISTMAIL.TEMPLE DOT EDU
Subject: [Networker] Immediate reporting of client-level backup failures


Good-day all,

We have a requirement in which rapid response is required to failed client 
backups.

The current approach using email/pager notifications linked to savegroup 
completion events is not working well enough.

There are hundreds of clients in about 10 groups, so the groups often run for 
12 hours (or more).

The savegroup notification is only issued when the savegroup finally ends.

If a client fails early on,  this would typically only be reported say 10 hours 
later.

This is too late to investigate and fix the client problem during the backup 
window.

We have been advised to try the "owner notification" feature which is 
configurable per client.

Functionally, this is better, but I seem to recall that this too, is only 
issued when the entire savegroup completes.


Question

Has anyone been faced with this requirement to take immediate corrective action 
to failed client backups during the backup window ?

If so, how did you arrange per/client failure notifications in real time ?

I suppose it might be possible to hook into the save  processes on the client 
itself and work from there ?

Has anyone tried anything like this ?


regards,

John Hope-Bailie

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