On Tue, 12 Aug 2003, Teresa Biehler wrote:
>
>We just had a problem with an AIT-3 tape getting stuck in a drive.
>After getting the tape out of the drive, both drive and tape appear to
>be ok but the tape is not wound tightly within the cartridge.  At the
>field engineer's suggestion, we ran "mt retension" on the tape.
>
>Has anyone else needed to do this?  Any idea what causes this?  Do you
>have any suggestions for preventing this from happening?

You might need to adjust NetWorker's timing settings for your jukebox,
assuming you have a jukebox.

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