Networker

[Networker] Timing problems on OEM libarary HP A5597A

2003-07-09 06:47:05
Subject: [Networker] Timing problems on OEM libarary HP A5597A
From: Grohal Klaus <klaus.grohal AT SIEMENS DOT COM>
To: NETWORKER AT LISTMAIL.TEMPLE DOT EDU
Date: Wed, 9 Jul 2003 12:46:52 +0200
Hi everybody,

is there anybody who has experience with the timers, especially those at
eject sleep, load sleep, unload sleep.  The original brand of the jukebox is
STK L700. There are 4 HP LTO Ultruim installed in this library. The are
connected to a W2K-Server on 6.1.3 over 2 Adaptec AHA-2944UW. During our
nightly backup jobs we get a lot of problems like this:


...
media info: loading volume 000834 into \\.\Tape3
03.07.2003 21:08:03 nsrd: media info: Source component empty
03.07.2003 21:08:08 nsrd: Jukebox 'Jukebox_1' failed: Source component empty
...
...
...
\\.\Tape3 reading: read open error: unknown error 21
Library `Jukebox_1' resource is out of sync: attempting to adjust drive
`\\.\Tape3' status to: loaded
Jukebox 'Jukebox_1' failed: Destination component full.
...
...
...
09.07.2003 11:59:37 nsrd: media info: unload retry for jukebox `Jukebox_1'
failed - will retry again.
09.07.2003 11:59:37 nsrd: media info: unload retry for jukebox `Jukebox_1':
sleeping 30 seconds
09.07.2003 12:00:07 nsrd: media info: unload retry for jukebox `Jukebox_1'
failed - time limit exceeded: aborting.
09.07.2003 12:00:07 nsrd: media info: failed unloading drive `\\.\Tape4' to
slot '134', error '25'
09.07.2003 12:00:09 nsrd: Jukebox 'Jukebox_1' failed: Illegal Request,
Medium Not Present
...
...
...
09.07.2003 12:15:43 nsrd: media alert event: Waiting for 2 writable volumes
to backup pool 'xyz' tape(s) on server
09.07.2003 12:16:00 nsrd: media info: unload error for jukebox `Jukebox_1'
detected.  Retrying
09.07.2003 12:16:00 nsrd: media info: unload retry for jukebox `Jukebox_1':
sleeping 30 seconds


We have to manage backup within the scope of an outsorcing project and got
no experience with this jukebox model.

I think we got a problem with the firmware versions, too, because the tape
drives are running on version E17X an the robot on version 2.20. A call has
been opened on HP now, to get the right versions of  firmware.


Thank's in advance to everyone.

Klaus

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