Hello Scott,
When I look to the individual Maibox via UI of Networker User for Exchange
Server I do not see any red icon on the right side !!!! They all look OK.
I notice I have no error if I start the backup from the exchange server using
the Networker User for Exchange Server UI. See the log
2276] Backing up Microsoft Exchange Private Mailboxes ...
[2276] main_handler received signal: 9
[2276] (exception occurred) exiting
[3908] Start time Thu May 29 14:32:40 2003
[3908] Computer Name: SL-ECS-EXCH-01 User Name: grens
[3908] nsrxchsv_ese.exe Version: 3.1.0.74 Supporting Exchange 2000
[3908] System Version: 5.0 Build 2195 Service Pack 3
[3908] ESEBCLI2.DLL Version: 6.0.6249.0 Service Pack 3
[3908] Command line:
[3908] nsrxchsv.exe -s lifesaver.slecs.ca -c SL-ECS-EXCH-01 -l full -g
"Exchange_BCK" "MSEXCH:MB/Chamoun Manila/" "MSEXCH:MB/Frounfelker Gary/"
"MSEXCH:MB/Schena Alex/"
[3908] NetWorker Server Version: NetWorker 6.1.Build.186 Network/120
[3908] Console Code Page: 1252; Master Flag: 0
[3908] Options:
[3908] Server: lifesaver.slecs.ca
[3908] Client: SL-ECS-EXCH-01
[3908] Save set name: None
[3908] Pool: None
[3908] Group: Exchange_BCK
[3908] Level: full
[3908] Compress: False
[3908] Temporary directory has been set to default location D:\nsr\tmp.
[3908] Temporary directory: D:\nsr\tmp
[3908] Performing an Exchange save operation; save level is Full (Legato Backup
Level: full).
[3908] Started PerfMon update thread (Id: 3048)
[3908] Performance monitor update thread running
[3908]
[3908] Backing up Microsoft Exchange Private Mailboxes ...
3908] /Private Mailboxes/Chamoun Manila 350 MB 1092333 bytes/second
[3908] /Private Mailboxes/Frounfelker Gary 1702 MB 1522245 bytes/second
[3908] /Private Mailboxes/Schena Alex 17 MB 974409 bytes/second
[3908] Warning: the following Exchange Mailboxes are not currently connected to
Active Directory users:
CF_Laurentien
Chanthamalinh, Outhay
Gaucher, Steve
[3908] The backup of Microsoft Exchange Private Mailboxes completed
[3908] Processed 13693 items 2070 MB in 0:25:00 1413334 bytes/second
[3908] Stopping performance monitor update thread.
[3908] Performance monitor update thread terminating
[3908] Completion time Thu May 29 14:57:42 2003
Any other Idea
Thanks!
Sylvain Grenon
Systems Administrator
Snc-Lavalin ECS
(514) 334-6780 ext. 4718
sylvain.grenon AT slecs DOT ca
-----Original Message-----
From: Scott Bingham [mailto:sbingham AT legato DOT com]
Sent: 29 mai 2003 13:35
To: Grenon, Sylvain
Cc: NETWORKER AT LISTMAIL.TEMPLE DOT EDU
Subject: RE: [Networker] Problem to Backup Mail Box on Exchange Server
Hello Sylvain,
If the error message is identical, it suggests that you have missed the "Sent
Items" folder. The folder name appears at the very end of the string. (The
actual maximum subject length is somewhat shorter than 1024.)
About the mailbox: You're right, I had forgotten. The initial release of 3.1
failed to format the mailbox name correctly. The support organization has
updates that display this correctly, but you may easily see which mailbox is
disconnected by going into the Exchange Backup UI, select Private Mailboxes in
the left side, and scan for the user whose icon is red on the right.
Thanks,
_Scott
-----Original Message-----
From: Grenon, Sylvain [mailto:Sylvain.Grenon AT slecs DOT ca]
Sent: Thursday, May 29, 2003 6:13 AM
To: Scott Bingham
Subject: RE: [Networker] Problem to Backup Mail Box on Exchange Server
Thank Scoot for your answer I will look in to your recommendation.
For your last statement concerning mailbox is skip due to subject longer than
1024 bytes, for that user I deleted all E-mails and I still have the same
problem ?
How about the mailbox
/Private Mailboxes/Chamoun Manila 349 MB 1276317 bytes/second
[820] Exchange Mailbox mb_item is not connected to an Active Directory
user. It will be skipped.
Thanks!
Sylvain Grenon
Systems Administrator
Snc-Lavalin ECS
(514) 334-6780 ext. 4718
sylvain.grenon AT slecs DOT ca
-----Original Message-----
From: Scott Bingham [mailto:sbingham AT legato DOT com]
Sent: 27 mai 2003 14:29
To: Grenon, Sylvain
Cc: Legato NetWorker discussion
Subject: RE: [Networker] Problem to Backup Mail Box on Exchange Server
Hello Sylvain,
Here are some pointers:
HRESULT 0x8007000e is an E_OUTOFMEMORY error. Exchange Server is a
notorious user of physical memory; the mailbox backup mechanisms
exacerbate the need for plenty of memory.
HRESULT 0x8004011d is MAPI_E_FAILONEPROVIDER. This is a more general
logon failure, most commonly associated with having the wrong logon
information, or with having inadequate security in Exchange Server or in
AD. Some Microsoft programs associate this with the text "Verify that
the Microsoft Exchange Information Store service is running and that you
have the correct permissions to log on. (0x8004011d)." Some ideas for
working around this may be found in Microsoft Knowledge Base article
Q322312. (For Exchange Server 5.5, there were known problems where the
Exchange Server would leak memory, providing a possible tie between
MAPI_E_FAILONEPROVIDER and E_OUTOFMEMORY, but if such a condition exists
in Exchange Server 2000, I have never seen it documented.)
HRESULT 0x80004005 is E_FAIL. This indicates tha an "unspecified
failure" has occurred. This status means that Exchange Server has
become so confused, that it no longer knows what status to try to
return.
All together, these seem to indicate that the Exchange Server has been
getting more and more confused, perhaps because of lack of memory. The
steps in Q322312 might help.
The error messages in your first backup show expected behaviour: we do
not save mailboxes which are not connected to a user (the mailbox is
skipped), nor messages which have subject lines longer than
approximately 1024 bytes (the message is skipped).
Thanks,
_Scott
-----Original Message-----
From: Sylvain Grenon [mailto:sylvain.grenon AT SLECS DOT CA]
Sent: Tuesday, May 27, 2003 8:00 AM
To: NETWORKER AT LISTMAIL.TEMPLE DOT EDU
Subject: [Networker] Problem to Backup Mail Box on Exchange Server
Hello All,
I have errors to backup the Mailbox on Exchange Server. My Networker
Server is a Unix Tru 64 Compaq running Networker V6.1. I have Networker
Module for Microsoft Exchange Server Version 3.1.0.74 installed on the
Exchange server running window 2000.
The configuration on the Unix Server is as follow:
saveset ===> MSEXCH:MB
Backup command ===> nsrxchsv.exe
The first Backup after a reboot of the mail server seem to work with few
errors see the d:\nsr\applogs\nsrxchsv.log
820] Start time Wed May 21 10:19:30 2003
[820] Computer Name: SL-ECS-EXCH-01 User Name: SYSTEM
[820] nsrxchsv_ese.exe Version: 3.1.0.74 Supporting Exchange 2000
[820] System Version: 5.0 Build 2195 Service Pack 3
[820] ESEBCLI2.DLL Version: 6.0.6249.0 Service Pack 3
[820] Command line:
[820] "D:\nsr\bin\nsrxchsv.exe" -s lifesaver-b -g Exchange_BCK -LL -f
- -
m sl-ecs-exch-01 -l full -q -W 78 -N MSEXCH:MB MSEXCH:MB
[820] NetWorker Server Version: NetWorker 6.1.Build.186 Network/120
[820] Console Code Page: 1252; Master Flag: 0
[820] Options:
[820] Server: lifesaver-b
[820] Client: sl-ecs-exch-01
[820] Save set name: MSEXCH:MB
[820] Pool: None
[820] Group: Exchange_BCK
[820] Level: full
[820] Compress: False
[820] Temporary directory has been set to default location D:\nsr\tmp.
[820] Temporary directory: D:\nsr\tmp
[820] Performing an Exchange save operation; save level is Full (Legato
Backup Level: full).
[820] Started PerfMon update thread (Id: 3764)
[820] Performance monitor update thread running
[820]
[820] Backing up Microsoft Exchange Private Mailboxes ...
[820] /Private Mailboxes/Akhdar Wassim 537 MB 1248914 bytes/second
[820] /Private Mailboxes/Andre Guy 91 MB 1613187 bytes/second
[820] /Private Mailboxes/Aouad Peter 1576 MB 1772439 bytes/second
/Private Mailboxes/Chamoun Manila 349 MB 1276317 bytes/second
[820] Exchange Mailbox mb_item is not connected to an Active Directory
user. It will be skipped.
[820] /Private Mailboxes/Cherifi Elyes 783 MB 1364894 bytes/second
820] /Private Mailboxes/Schena Alex 16 MB 1157432 bytes/second
[820] Item Emailing: P3110005, P3110006, P3110007, P3110008, P3110009,
P3110010, P3110011, P3110012, P3110013, P3110014, P3110015, P3110016,
P3110017, P3110018, P3110019, P3110020, P3110021, P3110022, P3110023,
P3110024, P3110025, P3110026, P3110027, P3110028, P3110029, P3110030,
P3110031, P3110032, P3110033, P3110034, P3110035, P3110036, P3110037,
P3110038, P3110039, P3110040, P3110041, P3110042, P3110043, P3110044,
P3110045, P3110046, P3110047, P3110048, P3110049, P3110050, P3110051,
P3110052, P3110053, P3110054, P3110055, P3110056, P3110057, P3120058,
P3120059, P3120060, P3120061, P3120062, P3120063, P3120064, P3120065,
P3120066, P3120067, P3120068, P3120069, P3120070, P3120071, P3120072,
P3120073, P3120074, P3120075, P3120076, P3120077, P3120078, P3120079,
P3120080, P3120081, P3120082, P3120083, P3120084, P3120085, P3120086,
P3120087, P3120088, P3120089, P3120090, P3120091, P3120092, P3120093,
P3120094, P3120095, P3120096, P3120097, P3120098, P3120099, P3120100,
P3120101, P3120102, P3120103, P3120104, P3120105, P3120106, P3120107,
P3120108, P3120109, P3110001, P3110002, P3110003, P3110004 in folder
Sent
Items is too long to save: 1142 characters.
[820] /Private Mailboxes/Sembla Mario 1655 MB 1574990
bytes/second820] /Private Mailboxes/Schena Alex 16 MB 1157432
bytes/second
[820] Item Emailing: P3110005, P3110006, P3110007, P3110008, P3110009,
P3110010, P3110011, P3110012, P3110013, P3110014, P3110015, P3110016,
P3110017, P3110018, P3110019, P3110020, P3110021, P3110022, P3110023,
P3110024, P3110025, P3110026, P3110027, P3110028, P3110029, P3110030,
P3110031, P3110032, P3110033, P3110034, P3110035, P3110036, P3110037,
P3110038, P3110039, P3110040, P3110041, P3110042, P3110043, P3110044,
P3110045, P3110046, P3110047, P3110048, P3110049, P3110050, P3110051,
P3110052, P3110053, P3110054, P3110055, P3110056, P3110057, P3120058,
P3120059, P3120060, P3120061, P3120062, P3120063, P3120064, P3120065,
P3120066, P3120067, P3120068, P3120069, P3120070, P3120071, P3120072,
P3120073, P3120074, P3120075, P3120076, P3120077, P3120078, P3120079,
P3120080, P3120081, P3120082, P3120083, P3120084, P3120085, P3120086,
P3120087, P3120088, P3120089, P3120090, P3120091, P3120092, P3120093,
P3120094, P3120095, P3120096, P3120097, P3120098, P3120099, P3120100,
P3120101, P3120102, P3120103, P3120104, P3120105, P3120106, P3120107,
P3120108, P3120109, P3110001, P3110002, P3110003, P3110004 in folder
Sent
Items is too long to save: 1142 characters.
[820] /Private Mailboxes/Sembla Mario 1655 MB 1574990 bytes/second
On the next backup I got the same error as before and then I received
teh
following :
688] /Private Mailboxes/Mongeau Denis 69 MB 879187 bytes/second
[3688] /Private Mailboxes/Morrone Lina 1558 MB 1189010 bytes/second
[3688] /Private Mailboxes/Motta Frank 626 MB 1847926 bytes/second
[3688] /Private Mailboxes/Murphy Catherine 1186 MB 1281977
bytes/second
[3688] /Private Mailboxes/Nassif Pierre 166 MB 1307732 bytes/second
[3688]
mapi(595) Nelson Manel OpenMsgStore error: 0x8004011d
[3688]
mb_item(2773) Nelson Manel open_pst_store() error: 0x8004011d
[3688]
mapi(568) Dest Nguyen Hai MAPILogonEx() error: 0x8007000e
[3688]
mb_item(2773) Nguyen Hai open_pst_store() error: 0x8007000e
[3688]
mapi(568) Dest Nodzynski Jack MAPILogonEx() error: 0x8007000e
api(568) Dest Zhang Mark MAPILogonEx() error: 0x8007000e
[3688]
mb_item(2773) Zhang Mark open_pst_store() error: 0x8007000e
[3688] G:\rt_2002_1Q\nsr\db_apps\aime\svmain.c(1121):
process_mb_backup() =
0x000004de
[3688] The backup of Microsoft Exchange Private Mailboxes completed
[3688] Processed 353209 items 42 GB in 9:53:36 1222723 bytes/second
[3688] Stopping performance monitor update thread.
[3688] Performance monitor update thread terminating
[3688] Completion time Thu May 22 07:20:35 2003
Since then when be backup start I am getting the followings so I will
need
to reboot the mail Server !!!!
[3832] Start time Thu May 22 10:51:09 2003
[3832] Computer Name: SL-ECS-EXCH-01 User Name: SYSTEM
[3832] nsrxchsv_ese.exe Version: 3.1.0.74 Supporting Exchange 2000
[3832] System Version: 5.0 Build 2195 Service Pack 3
[3832] ESEBCLI2.DLL Version: 6.0.6249.0 Service Pack 3
[3832] Command line:
[3832] "D:\nsr\bin\nsrxchsv.exe" -s lifesaver-b -g Exchange_BCK -LL -f
- -
m sl-ecs-exch-01 -l full -q -W 78 -N MSEXCH:MB MSEXCH:MB
[3832] NetWorker Server Version: NetWorker 6.1.Build.186 Network/120
[3832] Console Code Page: 1252; Master Flag: 0
[3832] Options:
[3832] Server: lifesaver-b
[3832] Client: sl-ecs-exch-01
[3832] Save set name: MSEXCH:MB
[3832] Pool: None
[3832] Group: Exchange_BCK
[3832] Level: full
[3832] Compress: False
[3832] Temporary directory has been set to default location D:\nsr\tmp.
[3832] Temporary directory: D:\nsr\tmp
[3832] Performing an Exchange save operation; save level is Full (Legato
Backup Level: full).
[3832] Started PerfMon update thread (Id: 2216)
[3832] Performance monitor update thread running
[3832] mapi(224): MAPILogonEx() = 0x80004005: unknown error -2147467259
(0x80004005)
[3832] G:\rt_2002_1Q\nsr\db_apps\aime\svmain.c(1109): begin_mb_backup()
=
0x80004005
[3832] G:\rt_2002_1Q\nsr\db_apps\aime\profile.c(138):
IProfAdmin::DeleteProfile() = 0x80004005: unknown error -2147467259
(0x80004005)
[3832] The XBSA transaction was not committed; the save operation did
not
complete.
[3832] Processed 0 items 0 KB in 0:00:01 0 bytes/second
[3832] Stopping performance monitor update thread.
[3832] Performance monitor update thread terminating
[3832] Completion time Thu May 22 10:51:10 2003
If anyone who has an idea what cause my problem, it will be very
appreciate.
Thanks!
Have a nice day!!!
Sylvain Grenon
SNC-Lavalin ECS
2425 Pitfield, Montreal,
Quebec, Canada
sylvain.grenon AT slecs DOT ca
(514)914-3809 ext.4718
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