Yes...Case number 3048569
Rodney Riggins
Audit Network Administration
(916) 845-7492
-----Original Message-----
From: Steven Weller [mailto:sweller AT LEGATO DOT COM]
Sent: Saturday, March 15, 2003 11:13 AM
To: NETWORKER AT LISTMAIL.TEMPLE DOT EDU
Subject: Re: [Networker] Legato -- indices not backing up.
Gentlemen,
I am not familiar with the issue of NetWorker 6.2 not backing up the
NetWorker servers indexes.
Do you have a case number with support concerning your issues? If so please
send them to me and I will follow up with them to get the history and status
of the cases.
We will then drive forward to resolve this in a timely fashion.
If you do not yet have a case number with Legato Support I urge you to
contact them again. This is the only way we can track issues and keep them
in the queue for resolution.
Thanks,
-Steve
-----Original Message-----
From: Gary Goldberg [mailto:og AT DIGIMARK DOT NET]
Sent: Saturday, March 15, 2003 6:51 AM
To: NETWORKER AT LISTMAIL.TEMPLE DOT EDU
Subject: [Networker] Legato -- indices not backing up.
Hi there. I've had a similar problem for almost two years now. I'm running a
6.2 (recently upgraded from 6.11) NT SP6a nsrserverhost, two AIT treefrog
jukeboxes, and about 15-20 clients of various types (Solaris, Red Hat Linux,
Windows 2000 Server). Basically none of the indices, nor any of the file
systems on the server, will backup, failing with a 0x193 unknown error. The
backups of the various client filesystems themselves have worked fine. I
worked with first and second tier Legato support personnel for over a year
with no resolution, until I gave up. I'm just waiting for an appropriate
time to upgrade the server to Win2K Server, and reinstall the software,
essentially starting over. If our problems are similar I'd be glad to help
by being another data point or trying any tests. Likewise, if you determine
a
cause I'd be grateful if you could post a summary to the newsgroup. Good
luck.
-Gary
-- "We don't see things as they are, we see them as we are." - Anais Nin
Gary Goldberg KA3ZYW <og AT digimark DOT net> V:301/249-6501 F:301/390-1955
AIM:OgGreeb
Digital Marketing/Bowie MD/Systems & Networks Consult
<http://www.digimark.net/>
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