You should be able to use a utility called Process Explorer which can be found 
at www.sysinterls.com.  This utility will allow you to find the offending 
nsrmmd.exe which has the tape device locked.  You just have to kill it and then 
eject the media from the device.

If you search the archives there's some discussion on this matter.

Good luck,

Carter Fowler
Hardware Service Technician
The City Of London
380 Wellington St. Suite 600
London, ON, CA, N6A 5B5
Off. 519.661.5711
Cel. 519.870.4956
E-mail. cfowler AT london DOT ca



-----Original Message-----
From: cristina AT COLUMBIASTORAGE.COM DOT BR 
Sent: November 20, 2002 8:59 AM
To: cristina AT COLUMBIASTORAGE.COM DOT BR; NETWORKER AT LISTMAIL.TEMPLE DOT EDU
Subject: Save session hang after group completion

We have a problem with a save session hang in the GUI Administrator after
the backup is completed successfully. The tape shows writing, idle.
On the client side doesn't have any hang save process.
The solution is stop and start the daemons.
Does anyone have seen this sympton?
We are running Windows and Networker 6.1.1.

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