Networker

Re: [Networker] Source component empty

2002-11-11 07:31:16
Subject: Re: [Networker] Source component empty
From: "Faidherbe, Thierry" <Thierry.Faidherbe AT HP DOT COM>
To: NETWORKER AT LISTMAIL.TEMPLE DOT EDU
Date: Mon, 11 Nov 2002 13:31:01 +0100
Christos,

You have the same problem I posted some days ago 
(cfr "Unload retries with NSR6.1.1-LGTpa33799). 

Here is the description of the LGTpa35119.:
'When NetWorker shows a drive as loaded (or unloaded) when the physical
drive is unloaded 
(or loaded) according to the silo software, all further backups hang as
NetWorker retries the
operation to unload (or load) a tape into that drive. This results in
the failure of unattended backups 
as queued nsrjbs cannot be serviced. '

The same problem being reported with SILO and Jukeboxes.

Go to NSR6.1.2 that should fix the problem and add following hotfix :
LGTpa36541 - Cloning keeps requesting tapes even though its already
mounted

Hope that helps,

Thierry

Kind regards - Bien cordialement - Vriendelijke groeten,

Thierry FAIDHERBE

Storage & Server Integration Practice 
Tru64 Unix and Legato EBS Consultant
                                   
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-----Original Message-----
From: Tsallos Christos [mailto:Christos.Tsallos AT EINSTEINET DOT DE] 
Sent: Monday, November 11, 2002 1:26 PM
To: NETWORKER AT LISTMAIL.TEMPLE DOT EDU
Subject: [Networker] Source component empty


Hello NetWorkers,

I have a problem with NetWorker wich looks like this:
NetWorker tries to eject an Tape from a Tape Device which is already
empty:
Then he tries several times untill he recognises that this device is
already emty.

11/11/02 12:48:19 nsrd: /dev/rmt/0cbn Eject operation in progress
11/11/02 12:49:06 nsrd: media info: unload error for jukebox
`STK_L700-01' detected.  Retrying
11/11/02 12:49:06 nsrd: media info: unload retry for jukebox
`STK_L700-01': sleeping 30 seconds
...
11/11/02 12:59:09 nsrd: media info: unload retry for jukebox
`STK_L700-01' failed - time limit exceeded: aborting.
11/11/02 12:59:10 nsrd: Jukebox 'STK_L700-01' failed: Source component
empty

Some times he does not recognises this and the retries go on and on.

Im running NetWorker 6.1.1 on Solaris 8, StorageTek L700 with 9840 Tape
Devices (Diff. SCSI)

Any sugestions ?
Regards


Christos Tsallos
Senior Consultant SAN
____________________________________________

EINSTEINet GmbH
Data Center Hamburg
Obenhauptstr. 12-14, D-22335 Hamburg
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Fax: +49 (0) 40-3006-4047
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mailto:christos.tsallos AT einsteinet DOT de
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