Networker

Re: [Networker] Compaq Gig Drivers

2002-11-04 09:51:55
Subject: Re: [Networker] Compaq Gig Drivers
From: "Rohrich, James" <rohrich AT UOP DOT COM>
To: NETWORKER AT LISTMAIL.TEMPLE DOT EDU
Date: Mon, 4 Nov 2002 08:50:01 -0600
 Have you checked the Wins server to see whether it has been properly
updated?

-----Original Message-----
From: Robert Maiello
To: NETWORKER AT LISTMAIL.TEMPLE DOT EDU
Sent: 11/4/02 8:23 AM
Subject: Re: [Networker] Compaq Gig Drivers

If my backups are failing and it is a Compaq driver problem how should
my
W2K folks go about getting it fixed??   The problem I see is we call
Compaq/
HP and say:

"Hi, my gigabit card is working fine except with Legato Networker??"


There are no collisions/frame errors/link errors.  Speed and performance
is fine.   Only the Legato client is having a problem.


Robert Maiello
Thomson
Medical Economics



On Fri, 1 Nov 2002 13:15:25 -0800, David Nelson <djn AT CI.HENDERSON.NV DOT US>
wrote:

>Here's the poop.
>
>The problem is definitely a Compaq problem and, in our case at least,
was
>the combination of the teaming driver and the NC6162 driver.  I
upgraded to
>SupportPaqs 5.50.01 and to 6.00 with no luck.
>
>I had to manually delete all of the DLL|SYS|CAT files associated with
both
>the 6162 and the teaming miniport drivers (safe mode of course).  Then
I had
>to manually delete the registry keys associated with these drivers.
After
>that, you need to run setupc with the exe package names with a /f
option
>(force installation).
>
>Now what Compaq either doesn't know or doesn't tell you is that this
>procedure is dangerous!  Windows freaked out and wouldn't run the
teaming
>driver correctly (INetCfg::Apply error I'd never seen before).  I had
to
>backlevel to Service Pack 2 and then reapply Service Pack 3 to get
Windows
>and the drivers working right again.
>
>Long story short: I was about 20 minutes outside of doing an in-place
>upgrade to get the sucker to work right.  Your mileage may vary......
>
>-- Dave
>
>----- Original Message -----
>From: "Robert Maiello" <robert.maiello AT MEDEC DOT COM>
>To: <NETWORKER AT LISTMAIL.TEMPLE DOT EDU>
>Sent: Friday, November 01, 2002 11:16 AM
>Subject: Re: [Networker] Compaq Gig Drivers
>
>
>Hmmm, down-revving is not an option for my NT/W2K people.  The
>software running on this box (MS RIS??) requires 5.50.
>
>The other thread mentioned a 5.50.01?  I'm also told there is a newer
>6.00 version on Compaq's site..but, my NT person needs to verify if
>other software will be ok with it.
>
>I'm going to call Legato now and ask if they have any insight into
this;
>is it a driver problem?  If so, is it a Compaq issue or MS issue?
>
>
>Oh,  I was told the 5.50.01 has the same 3.63.363 gigabit driver; we
tried
>it and the backup still failed... grrr.
>
>Robert Maiello
>Thomson
>Medical Economics
>
>On Fri, 1 Nov 2002 09:23:13 -0800, David Nelson
<djn AT CI.HENDERSON.NV DOT US>
>wrote:
>
>>Going back to v5.40 is the answer -- however, it's not as easy as
you'd
>>think.  If you just install 5.40 over the top and check the box to
>overwrite
>>newer versions, it still doesn't work.  The answer is blowing away dll
>>files, sys files, and registry keys.  I've done it successfully once
so far
>>and it was a nightmarish process.
>>
>>-- Dave
>>
>>----- Original Message -----
>>From: "Robert Maiello" <robert.maiello AT MEDEC DOT COM>
>>To: <NETWORKER AT LISTMAIL.TEMPLE DOT EDU>
>>Sent: Friday, November 01, 2002 7:42 AM
>>Subject: Re: [Networker] Compaq Gig Drivers
>>
>>
>>Matt,
>>
>>Where having a problem backing up a W2k client that had SupportPaq
>>5.50 installed and has a gigabit card.   We're actually at (now)
>>5.50 and Gigabit driver 3.63.363.  If we run the Networker service
>>from the command line backups work, if run it as a regular service
>>backup don't ; error is a silent exit...it does not find any savesets.
>>
>>Another thread on this concluded to go back to SupportPaq 5.40?
>>
>>Is 5.50.1.0  a fix for W2K Networker problems?
>>
>>Sorry for the confusion; my Compaq knowledge is quite limited.
>>
>>Robert Maiello
>>Thomson
>>Medical Economics
>>
>>On Sun, 20 Oct 2002 01:30:51 +0200, =?iso-8859-1?q?Matts=20Nilsson?=
>><matts_nilsson AT YAHOO DOT COM> wrote:
>>
>>> There's an upgrade for the faulty NIC teaming.
>>>Download the NIC management agents, version 5.50.1.0
>>>(CP002446). That should solve your problems.
>>>
>>>Good luck!
>>>
>>>// Matts
>>>
>>> --- David Nelson <djn AT CI.HENDERSON.NV DOT US> skrev: > We
>>>have an open incident wiht Compaq (err... HP)
>>>> right now.  We've been able
>>>> to isolate the problem to the Compaq Teaming Driver
>>>> that comes with
>>>> SupportPaq 5.50.  The 3.63.363.0 driver does indeed
>>>> work correctly.
>>>>
>>>> -- Dave
>>>>
>>>> ----- Original Message -----
>>>> From: "Charles Walther" <CWalther AT SAROFIM DOT COM>
>>>> To: <NETWORKER AT LISTMAIL.TEMPLE DOT EDU>
>>>> Sent: Friday, October 18, 2002 7:53 AM
>>>> Subject: Re: [Networker] Compaq Gig Drivers
>>>>
>>>>
>>>> > Thanks,  this has been a long standing issue with
>>>> our Legato servers.
>>>> >
>>>> >
>>>> > -----Original Message-----
>>>> > From: Fowler, Carter
>>>> [mailto:CFowler AT CITY.LONDON.ON DOT CA]
>>>> > Sent: Friday, October 18, 2002 9:46 AM
>>>> > To: NETWORKER AT LISTMAIL.TEMPLE DOT EDU
>>>> > Subject: [Networker] Compaq Gig Drivers
>>>> >
>>>> >
>>>> > Hey all;
>>>> >
>>>> > Hardware: Compaq Proliant ML370G2 with 2 x NC6136
>>>> Fibre NICs.
>>>> >
>>>> > We used to have issues with the original Compaq
>>>> drivers when there was
>>>> heavy
>>>> > traffic on these NICs.  The connection would just
>>>> drop.  To resolve the
>>>> > issue, we installed the Intel drivers for the
>>>> Pro1000 family.
>>>> >
>>>> > Yesterday we updated to the latest Compaq set of
>>>> drivers for the NC6136
>>>> > NICs.
>>>> >
>>>> > We ran around 500GB of data through the lines
>>>> without incident.
>>>> >
>>>> > The Compaq driver version is 3.63.363.0.
>>>> >
>>>> > I've noticed that there are a few folks out there
>>>> who have experienced
>>>> > similar situations as we did so I wanted to share
>>>> the latest information.
>>>> >
>>>> > Cheers,
>>>> >
>>>> > Carter Fowler
>>>> > Hardware Service Technician
>>>> > The City Of London
>>>> > 600  380 Wellington Street
>>>> > London, ON, CA, N6A 5B5
>>>> > Off: 519.661.5711
>>>> > Cel: 519.870.4956
>>>> > Em: cfowler AT city.london.on DOT ca
>>>> >
>>>> >
>>>> >
>>>> > --
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>>
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