[Networker] W2K Client Problems savepnpc tmp file exists

Hi Folks,

We have big problems to backup one of our W2k Server.

After using savepnpc, services will shutdown perfectly, then the backup starts, 
but the services don`t start correctly (postcmd).

We are getting a strange message, like "the tmp file exists.....

We´ve heard that´s a known bug in the newest win2k Client. No Problem, we have 
contacted Siemens, and get some patches, but the same error occures again.

After this, we have installed an older client, 6.2 Build 109

What can I say..... The problem still exists.

Has anybody an idea??

Regards
Olaf


--- Unsuccessful Save Sets ---

* sec-ws-03:C:\ 1 retry attempted
* sec-ws-03:C:\ preclntsave: The tmp file exists. Another savepnpc may be 
running.
* sec-ws-03:C:\  Preclntsave exiting......!
* sec-ws-03:C:\ savepnpc: Unable to run preclntsave successfully, see 
savepnpc.log for possible causes.
* sec-ws-03:D:\ 1 retry attempted
* sec-ws-03:D:\ preclntsave: The tmp file exists. Another savepnpc may be 
running.
* sec-ws-03:D:\  Preclntsave exiting......!
* sec-ws-03:D:\ savepnpc: Unable to run preclntsave successfully, see 
savepnpc.log for possible causes.
* sec-ws-03:SYSTEM DB:\ 1 retry attempted
* sec-ws-03:SYSTEM DB:\ preclntsave: The tmp file exists. Another savepnpc may 
be running.
* sec-ws-03:SYSTEM DB:\  Preclntsave exiting......!
* sec-ws-03:SYSTEM DB:\ savepnpc: Unable to run preclntsave successfully, see 
savepnpc.log for possible causes.
* sec-ws-03:SYSTEM FILES:\ 1 retry attempted
* sec-ws-03:SYSTEM FILES:\ preclntsave: The tmp file exists. Another savepnpc 
may be running.
* sec-ws-03:SYSTEM FILES:\  Preclntsave exiting......!
* sec-ws-03:SYSTEM FILES:\ savepnpc: Unable to run preclntsave successfully, 
see savepnpc.log for possible causes.

--- Successful Save Sets ---

* sec-ws-03:SYSTEM STATE:\ MSSQL SERVER DOWN
* sec-ws-03:SYSTEM STATE:\ 
* sec-ws-03:SYSTEM STATE:\ C:\WINNT\system32>net stop SHF_SNAG 
* sec-ws-03:SYSTEM STATE:\ CS Storage Manager - SNAG wird beendet.
* sec-ws-03:SYSTEM STATE:\ CS Storage Manager - SNAG wurde erfolgreich beendet.
* sec-ws-03:SYSTEM STATE:\ 
* sec-ws-03:SYSTEM STATE:\ 
* sec-ws-03:SYSTEM STATE:\ C:\WINNT\system32>net stop SHF_SNTest 
* sec-ws-03:SYSTEM STATE:\ CS Storage Manager - SNTest wird beendet.
* sec-ws-03:SYSTEM STATE:\ CS Storage Manager - SNTest wurde erfolgreich 
beendet.
* sec-ws-03:SYSTEM STATE:\ 
* sec-ws-03:SYSTEM STATE:\ 
* sec-ws-03:SYSTEM STATE:\ C:\WINNT\system32>net stop CSMGR_SNAG 
* sec-ws-03:SYSTEM STATE:\ CS Content Search Manager - SNAG wird beendet.
* sec-ws-03:SYSTEM STATE:\ CS Content Search Manager - SNAG wurde erfolgreich 
beendet.
* sec-ws-03:SYSTEM STATE:\ 
* sec-ws-03:SYSTEM STATE:\ 
* sec-ws-03:SYSTEM STATE:\ C:\WINNT\system32>net stop CSMGR_SNTest 
* sec-ws-03:SYSTEM STATE:\ CS Content Search Manager - SNTest wird beendet.
* sec-ws-03:SYSTEM STATE:\ CS Content Search Manager - SNTest wurde erfolgreich 
beendet.
* sec-ws-03:SYSTEM STATE:\ 
* sec-ws-03:SYSTEM STATE:\ 
* sec-ws-03:SYSTEM STATE:\ C:\WINNT\system32>net stop REPL_SNAG 
* sec-ws-03:SYSTEM STATE:\ CS Replication Manager - SNAG wird beendet....
* sec-ws-03:SYSTEM STATE:\ CS Replication Manager - SNAG wurde erfolgreich 
beendet.
* sec-ws-03:SYSTEM STATE:\ 
* sec-ws-03:SYSTEM STATE:\ 
* sec-ws-03:SYSTEM STATE:\ C:\WINNT\system32>net stop REPL_SNTest 
* sec-ws-03:SYSTEM STATE:\ CS Replication Manager - SNTest wird beendet.....
* sec-ws-03:SYSTEM STATE:\ CS Replication Manager - SNTest wurde erfolgreich 
beendet.
* sec-ws-03:SYSTEM STATE:\ 
* sec-ws-03:SYSTEM STATE:\ 
* sec-ws-03:SYSTEM STATE:\ C:\WINNT\system32>net stop MSSQLSERVER 
* sec-ws-03:SYSTEM STATE:\ MSSQLSERVER wird beendet..
* sec-ws-03:SYSTEM STATE:\ MSSQLSERVER wurde erfolgreich beendet.
* sec-ws-03:SYSTEM STATE:\ 
  sec-ws-03: SYSTEM STATE:\         level=full,     14 MB 00:04:19     21 files
* sec-ws-03:index nsr_wst: /legato/index/sec-ws-03  level=9,        46 KB 
00:00:12      2 files




This is our log file:

11/04/02 11:46:21 preclntsave: All command(s) ran successfully.
11/04/02 11:46:21 preclntsave: The tmp file for the group exists. Another 
savepnpc may be running.
11/04/02 11:46:21 preclntsave: The tmp file for the group exists. Another 
savepnpc may be running.
11/04/02 11:46:21 preclntsave: The tmp file for the group exists. Another 
savepnpc may be running.
11/04/02 11:46:25 preclntsave: The tmp file for the group exists. Another 
savepnpc may be running.
11/04/02 11:46:25 preclntsave: The tmp file for the group exists. Another 
savepnpc may be running.
11/04/02 11:46:30 preclntsave: The tmp file for the group exists. Another 
savepnpc may be running.
11/04/02 11:46:30 preclntsave: The tmp file for the group exists. Another 
savepnpc may be running.
11/04/02 11:46:39 preclntsave: The tmp file for the group exists. Another 
savepnpc may be running.
11/04/02 11:51:23 pstclntsave: All savesets on the worklist are done.
11/04/02 11:51:24 pstclntsave: All command(s) ran successfully.
11/04/02 11:51:24 pstclntsave: Exited.



------------------------------------------------------------------------
SECTOR NORD AG
"the IT Company"

Olaf Claassen
Systemadministrator

mail:     olaf.claassen AT sectornord DOT de

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