Networker

Re: [Networker] Is ANYONE useing a Compaq TSL9000 Jukebox successfully?

2002-10-30 04:37:45
Subject: Re: [Networker] Is ANYONE useing a Compaq TSL9000 Jukebox successfully?
From: Calvin Thomas <calvin.thomas AT NACALOGISTICS DOT COM>
To: NETWORKER AT LISTMAIL.TEMPLE DOT EDU
Date: Wed, 30 Oct 2002 01:43:10 -0800
Sorry, forgot to add...
RSM is disabled.
No Diff.
Calvin Thomas

----- Original Message -----
From: "Calvin Thomas" <calvin.thomas AT NACALOGISTICS DOT COM>
To: <NETWORKER AT LISTMAIL.TEMPLE DOT EDU>
Sent: Wednesday, October 30, 2002 1:36 AM
Subject: [Networker] Is ANYONE useing a Compaq TSL9000 Jukebox successfully?


> I logged a support call to Legato, and after a few elementary attempts to
> make this work informed me that "The compaq TSL9000 is not listed in our
> compatibility guide".  When I replied that the Compaq TSL9000 was a Sony
> TSL9000, the above message was repeated to me again.
> Very dissatisfying.
>
> The hardware and software.
>
> Tru64 Alpha Networker 6.1.1 server.
> Compaq Proliant 1850 2 processor W2K, 6.1.1 Storage Node
> Compaq 8 slot 4mm 12/24GB TSL9000 jukebox.
> All hardware works fine.  The TSL9000 Jukebox works fine using ArcServit
> 6.1, and ArcServit 2000.
>
> The problem with the jukebox in Networker is this.
> The networker setup and installation (jbconfig) all work fine. However,
the
> robotics don't work when you attempt to label the tapes.
>
> 1. Storage node says "labeling", server says "labeling" and the jukebox is
> indeed labeling tape 1.
> 2. After tape 1, everything falls apart.  Storage node says "verifying",
> server says ejecting, then tape ejected, then ejecting, then tape ejected
4
> or 5 times. The jukebox appears to cycle through the other 7 tapes in the
> jukebox.
> 3. After about 3-4 tapes ejecting the storage node times out and says
"Drive
> busy".
>
> You can label all the tapes if you label them one tape at a time, and wait
> for the tape scans to finish to label the next tape. Takes about an hour
to
> label all 7 tapes.
> The tape drive works fine.  Write, and read all work.
> Its just the robotics.
> I have removed, and reinstalled the storage node 4 times.  When I
> reinstalled ArcServit 2000, the jukebox works fine with it.
> My guess is the microcode in the jukebox is not quite compatible with
> Networker.
> Any thought?
>
> Thanks in advance.
> Calvin E. Thomas
> UNIX System Administrator
> NACA Logistics
>
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