Networker

Re: [Networker] information store recovery on a restore host

2002-10-10 15:57:39
Subject: Re: [Networker] information store recovery on a restore host
From: Ingo Roschmann <ingo AT VISIONET DOT DE>
To: NETWORKER AT LISTMAIL.TEMPLE DOT EDU
Date: Thu, 10 Oct 2002 15:57:38 -0400
Pamela,

do you mean the paths for databases, logfiles, etc.?
We have the same drives as the original server and at least the paths to
the IS/DS databases and logfiles are the same.
In our case only IS service fails to start, directory service is fine.

Tell me if I got you wrong.

Thanks,
Ingo


On Thu, 10 Oct 2002 12:04:52 -0700, Owen, Pamela
<pamela.owen AT CONCERACORP DOT COM> wrote:

>Our exchange admin just did a recover of our exhange server for DRP
testing.
>The first time it failed to start services.  The Legato tech told him that
>the server setup/directory structure/drive names had to be the same as the
>original server.  He reconfiged and redid the test and it worked.
>
>-----Original Message-----
>From: Ingo Roschmann [mailto:ingo AT VISIONET DOT DE]
>Sent: Thursday, October 10, 2002 11:54 AM
>To: NETWORKER AT LISTMAIL.TEMPLE DOT EDU
>Subject: [Networker] information store recovery on a restore host
>
>
>Hi all,
>
>we are trying to restore an exchange 5.5 information store on a restore
>host for later recovering a single mailbox.
>
>Problem: after restoring from tape, the IS service on the restore host does
>not start.
>
>Our configuration:
>Original Exchange Server: WinNT 4.0 SP6, Exchange Server 5.5 SP 4,
>Networker 6.1.1, Exchange BSO 2.0.005
>Exchange Server Restore Host: Win2000 SP3, Exchange Server 5.5 SP 4,
>Networker 6.1.1, Exchange BSO 2.0.005
>Networker Server: Solaris 8, Networker 6.1.1
>
>What we have done:
>- we have read the Tech Bulletin 322.
>- installed the Exchange Server on the restore host with the same domain
>account as the original server (i.e. the exchange service account is the
>same domain account)
>- configured new organization and site with the same name as the original
>Exchange Server, different hostname (this should not matter as we do not
>plan to restore the directory)
>- recovered an online backup of the IS from tape via directed recovery
>
>Then:
>- System attendant and directory services are starting normal
>- when trying to start the IS service, it tries to start until timeout and
>remains in a pending state
>- no messages are to be found in event log
>
>Trying to use exmerge to extract mailboxes ends with an error, we had not
>sufficient rights to access the IS; we tried configuring an empty mailbox
>with the same name as the one we want to extract - same thing.
>
>Now we have had several hints like
>- maybe the service pack levels affect the structure of the database
>- to delete (or at least rename) all files in the dsadata-directories
>before restoring the IS,
>but in the first case we don't really know what to test and trying to do
>the second thing didn't work.
>
>Can anyone give us a hint what we could have missed or what to test
further?
>So far we have no working environment for restoring a mailbox (horror!)
>
>Thanks,
>Ingo
>
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