Hi,
I emailed the list about a problem we were having with a Linux client getting
backed up, but there were no save sets. The problem was caused by us using
the short name for the client ('test' as opposed to 'test.company.com')
instead of the FQDN. When we deleted 'test' and created 'test.company.com',
Networker was using the client ID from 'test' to save the save sets in as
opposed to 'test.company.com'. Even making aliases didn't help. We tried
deleting the client but could not get rid of the client ID for 'test'.
Anyway, this is what we got from Legato and it worked. Might something good
to keep in your arsenal....just in case.
--BOF--
This issue can be caused by ClientID mismatches.
Run the following command on the Networker Server
UNIX:
mminfo -av -r 'client,clientid,ssid,name' -q 'client=client_name'
WINDOWS:
mminfo -av -r "client,clientid,ssid,name" -q "client=client_name"
1) ClientID number should be the same for all save sets listed.
2) ClientID should match the ClientID number for the Client Resource in the
NWADMIN/NetWorker Admin program
If not then you have a client ID mismatch. Depending on which of the above
conditions exist you can fix them with the procedures below.
Fix
-------
Permanent Fix:
SCENARIO 1: - There are multiple clientID numbers listed in the mminfo output
First you must fix the Client ID using the procedure listed below under
SCENARIO 2. Restore the Client's original Client ID, or the one appearing
most often in the mminfo outputs. Then do the following:
1) Run nsrmm -d -S ssid
Where:
ssid=the save set id numbers for those save sets not showing the proper
ClientID
This will remove the save sets from NetWorker so you can scan them back in
under the proper Client ID number.
2) You have to scan these save sets back in under the proper Client ID as
follows:
UNIX:
scanner -i -S ssid /dev/rmt/0cbn
Where:
ssid = the save set id of those removed in the previous step.
/dev/rmt/0cbn = The path to the tape drive where the appropriate tape has
been loaded.
WINDOWS:
scanner -i -S \\.\Tape0
Where:
ssid = the save set id of those removed in the previous step.
\\.\Tape0 = The name of the tape drive where the appropriate tape has been
loaded.
SCENARIO 2: - The ClientID on the mminfo output does not match the ClientID
entered in the server.
Do the following:
1) Copy down or cut and paste the ClientID from the mminfo output.
2) Delete the Client from the NetWorker Server
3) Add the client back in using its old name and either type in or paste in
the ClientID number from the mminfo output.
4) Verify NetWorker accepted the old ClientID by editing the client info
after you have saved it.
If the server accepted the old ClientID then the client should now back up
according to its schedule and not force a full everytime it backs up.
If the server has not accepted the old Client ID then you have to do the
following.
1) Enter a bogus name and IP address in the server's host file.
2) Copy down the ClientID the server want's to use for the client.
3) Delete the client again from NetWorker
4) Create a new NetWorker client using the bogus name you entered into the
hosts file. Type in the ClientID from step 2.
5) Re create the original client and paste in the ClientID from the mminfo
outputs.
NetWorker should now accept the old ClientID. Run a test backup of that
client and see if you still get the message about no full backups found in
media database - You should not receive the error message now.
6) Remove the bogus client entry from NetWorker and the hosts file.
--EOF--
-Matt
--
----------
Matt Hemingway
matt.hemingway AT pcnalert DOT com
http://www.pcnalert.com
626-585-2788 x136
----------
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