Re: [Networker] Mount Hangs on Verify Label in Progress

Thanks for the reply... your problem sounds similar but maybe even stranger.

Does mminfo -av <volname>  report the right information???

Does the mminfo report on voldid,

H:\>mminfo -r "volid" -q "volume= CBE654"
144162049

match the volid when the tape is read?  I believe the volid is written to
daemon.log log during the verify label.

~johnL

-----Original Message-----
From: Roberta Butcher [mailto:rbutcher AT llnl DOT gov]
Sent: Thursday, August 29, 2002 11:49 AM
To: Legato NetWorker discussion; Lawrence, John; support AT legato DOT com
Subject: Re: [Networker] Mount Hangs on Verify Label in Progress


Any replies/solutions to this problem? Ever since we upgraded to
6.1.2 on an AIX server, we have at least one drive hanging daily with
"verify label, moving backward two files". Only way to clear drive is
to kill nsrjb, and shutdown/restart networker, then unmount tape. The
stranger thing is that once one of the tapes that hung is relabeled,
it works ok and all other tapes that were previously hung now work ok
(without relabeling)! The next time another tape hangs, all
previously hung tapes, hang again! Strangest thing I ever saw. Also,
I used "dd" to read label on these tapes. As far as I can tell, the
labels are fine.


>An occasional issue here when a mount request does not complete.  From the
>GUI, the drive status is hung in "Verify Label".  This phase of the mount
>process never completes.  The problem occurs on both a request for a read
>and a request for automatic relabel for writing.
>
>During the incident with the read operation, the tape mount was attempted
>in multiple drives with the same behavior. This tape was loaded (but
>not "mounted") then scanned and then could be mounted.
>
>Any suggestions as to what could be the issue?  Media database?
>
>The environment is:
>
>W2K SP2
>NW 6.1.2
>LTO Seagate Ultrium
>Storage Node deployment
>
>
>Thanks,
>
>John Lawrence
>
>Senior Systems Engineer
>john_lawrence AT dell DOT com
>
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--
Roberta Butcher
Lawrence Livermore National Laboratory
ICC/HPSD - Security Technologies Group
rbutcher AT llnl DOT gov
(925) 422-0167

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