I have a Dell PowerVault TL2000 tape library connected to a Dell
PowerEdge R610 server. The problem seems to be related to the
autochanger. The tape unload command timeouts and the backup fails. The
tape is unloaded but the tape library hangs and becomes non-responsive.
Even the on/off button does not work. A total power off and on cycle
brings the tape library back online again.

This problem is intermittent, occuring about once a week. I've
done manual mount/unmount on all the slots without any problems. The
tape library chassis has been changed before but the problem remains.

What could be the problem?

The error log is shown below:

08-Oct 23:00 forest-dir JobId 481: Start
Backup JobId 481, Job=forest-backup.2009-10-08_23.00.00_32 08-Oct 23:00
forest-sd JobId 481: 3307 Issuing autochanger "unload slot 3, drive 0"
command. 08-Oct 23:05 forest-sd JobId 481: 3995 Bad autochanger "unload
slot 3, drive 0": ERR=Child died from signal 15: Termination
Results=Program killed by Bacula (timeout)

08-Oct 23:05 forest-dir JobId 481: Using Device "ULT3580-TD4"
08-Oct 23:05 forest-sd JobId 481: 3301 Issuing autochanger "loaded?
drive 0" command. 08-Oct 23:15 forest-sd JobId 481: 3991 Bad
autochanger "loaded? drive 0" command: ERR=Child died from signal 15:
Termination. Results=Program killed by Bacula (timeout)

08-Oct 23:15 forest-sd JobId 481: 3301 Issuing autochanger "loaded?
drive 0" command. 08-Oct 23:25 forest-sd JobId 481: 3991 Bad
autochanger "loaded? drive 0" command: ERR=Child died from signal 15:
Termination. Results=Program killed by Bacula (timeout)

08-Oct 23:25 forest-sd JobId 481: 3304 Issuing autochanger "load slot
4, drive 0" command. 08-Oct 23:35 forest-sd JobId 481: Fatal error:
3992 Bad autochanger "load slot 4, drive 0": ERR=Child died from signal
15: Termination. Results=Program killed by Bacula (timeout)

08-Oct 23:35 forest-sd JobId 481: Fatal error: fd_cmds.c:170 Command
error with FD, hanging up. Append data error.

08-Oct 23:35 forest-fd JobId 481: Fatal error: job.c:1886 Bad response
to Append Data command. Wanted 3000 OK data , got 3903 Error append data

08-Oct 23:35 forest-dir JobId 481: Error: Bacula forest-dir 3.0.1
(30Apr09): 08-Oct-2009 23:35:19 Build OS:
x86_64-redhat-linux-gnu redhat JobId:                  481
  Job:                    forest-backup.2009-10-08_23.00.00_32
  Backup Level:           Differential, since=2009-10-03 23:02:00
  Client:                 "forest-fd" 3.0.1 (30Apr09)
x86_64-redhat-linux-gnu,redhat, FileSet:                "forest-set"
2009-07-27 23:00:00 Pool:                   "ThuPool" (From Run pool
override) Catalog:                "MyCatalog" (From Client resource)
  Storage:                "TL2000" (From Job resource)
  Scheduled time:         08-Oct-2009 23:00:00
  Start time:             08-Oct-2009 23:05:16
  End time:               08-Oct-2009 23:35:19
  Elapsed time:           30 mins 3 secs
  Priority:               10
  FD Files Written:       0
  SD Files Written:       0
  FD Bytes Written:       0 (0 B)
  SD Bytes Written:       0 (0 B)
  Rate:                   0.0 KB/s
  Software Compression:   None
  VSS:                    no
  Encryption:             no
  Accurate:               no
  Volume name(s):         
  Volume Session Id:      68
  Volume Session Time:    1253851432
  Last Volume Bytes:      91,325,445,120 (91.32 GB)
  Non-fatal FD errors:    0
  SD Errors:              0
  FD termination status:  Error
  SD termination status:  Error
  Termination:            *** Backup Error ***


*************************************************************
Internet communications are not secure and therefore
Chevalier Group does not accept any legal responsibility
for the contents of this message. Any views or opinions
presented are solely those of the author and do not
necessarily represent those of Chevalier Group unless
otherwise specifically stated.
************************************************************* 

------------------------------------------------------------------------------
Come build with us! The BlackBerry(R) Developer Conference in SF, CA
is the only developer event you need to attend this year. Jumpstart your
developing skills, take BlackBerry mobile applications to market and stay 
ahead of the curve. Join us from November 9 - 12, 2009. Register now!
http://p.sf.net/sfu/devconference
_______________________________________________
Bacula-users mailing list
Bacula-users AT lists.sourceforge DOT net
https://lists.sourceforge.net/lists/listinfo/bacula-users