These are valid points. I do, however, agree with a previous poster
that the SF archive page for this list is mostly unusable. Fixing
that would help a great deal (if for no other reason that to help keep
re-posts of old, answered questions from cropping up all the time).
cheers,
Blake
BLAKE IRVIN
Systems Administrator
irvin AT vivisimo DOT com
Vivisimo [Search Done Right™]
1710 Murray Ave.
Pittsburgh, PA 15217 USA
tel: +1.412.422.2499 x153
fax: +1.412.422.2495
vivisimo.com clusty.com
"to understand systems, you must understand
their pathologies -- systems are most
instructive when they fail."
- Bryan Cantrill, 18 July, 2008
On Dec 16, 2008, at 10:51 AM, Tilman Schmidt wrote:
> Sven-Hendrik Haase schrieb:
>> Adding official forums would greatly benefit the Bacula project, I
>> think.
>
> That would require someone who'd act as a moderator for the forums,
> and
> knowledgeable people to frequent it and answer questions. Unlike
> mailing
> lists, forums stay usable only as long as someone is animating and
> moderating them.
>
>> Mailing lists are okay, but they do not provide some of the options
>> and
>> benefits of forums. Forums would also provide easier support access
>> to
>> younger folks (such as myself :P).
>
> I don't see how a forum would be any easier than E-mail. In my
> experience,
> it's the other way round. Whenever I have to use a forum for support
> it
> tends to be much more time consuming than simple E-mail.
>
>> Other advantages I see compared to using mailing lists only:
>> 1) Improved overview since it is visually more pleasing and more
>> sub-categories can be used.
>> 2) It's easier to track complex topics.
>
> I can't confirm either of these two statements from the forums I have
> encountered so far. But perhaps I am just too old. ;-)
>
>> I'm not suggesting the removal of mailing lists in favor of forums,
>> I'm
>> merely suggesting the forums should be added to the main site,
>> mainly in
>> order to get support.
>
> That would exacerbate the manpower problem. How many mailing list
> participants will find the time to frequent a forum in addition? And
> if
> none of the mailing list participants frequent the forum, who will
> provide
> support there? I see the danger of fragmenting the Bacula user
> community
> into "old hands" on the mailing list and "younger folks" on the
> forums.
> Crosslinking the two isn't a viable solution either, as demonstrated
> by
> the Opensuse mailing lists whose usability has suffered seriously
> after
> the merge with the previously separate Opensuse forums.
>
> Jm2c
> T.
>
> --
> Tilman Schmidt
> Phoenix Software GmbH
> Bonn, Germany
>
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