BackupPC-users

Re: [BackupPC-users] Child exited prematurely errors

2014-02-27 15:51:01
Subject: Re: [BackupPC-users] Child exited prematurely errors
From: Michael Conner <mdc1952 AT gmail DOT com>
To: "General list for user discussion, questions and support" <backuppc-users AT lists.sourceforge DOT net>
Date: Thu, 27 Feb 2014 14:49:36 -0600
On Feb 27, 2014, at 12:20 PM, Les Mikesell wrote:

> On Thu, Feb 27, 2014 at 11:41 AM, Michael Conner <mdc1952 AT gmail DOT com> 
> wrote:
>> I'm not an IT specialist but have successfully setup a Backuppc system at my 
>> small museum that has been running well for several years. I have 15 or so 
>> clients, mostly XP with some Vista, and Windows 7 with a few Macs and Linux 
>> machines as well. Most of the Windows machines I do with DeltaCopy and 
>> ryncd, which has generally worked fine. However, I just installed W7 on one 
>> that had run XP. I did it as a new host and used as a template a W7 config 
>> file from a host that has given no problems. For excludes, I use the list 
>> given by http://www.cs.umd.edu/~cdunne/projs/backuppc_guide.html Everything 
>> else is default.
>> 
>> However, I can't get the new one to do a complete backup. It keeps 
>> terminating with the following error:
>> 
>> Read EOF: Connection reset by peer
>> Tried again: got 0 bytes
>> finish: removing in-process file Tina/Desktop/Parkinson 
>> Disks/everybodystep.mid
>> Child is aborting
>> Parent read EOF from child: fatal error!
>> Done: 1903 files, 2835124878 bytes
>> Got fatal error during xfer (Child exited prematurely)
>> Backup aborted (Child exited prematurely)
>> Saving this as a partial backup
>> 
>> In several tries, the in-process file varies as does the time it runs before 
>> terminating.
>> 
>> I've seen this once before in a computer that I switched from SMB to rsyncd. 
>> That computer ultimately worked itself out without me doing anything, but I 
>> would like to know why this is happening.
>> 
> 
> You can't tell much from the server-side log.  It just means that the
> connection to the client dropped before the run completed.    Some
> possibilities are going through a stateful firewall or NAT gateway
> with an idle timeout on connections, or the windows box might be going
> to a powersaving sleep mode.
> 

Turns out sleep was the culprit, though I'm unclear why. Turning off sleep 
allowed a full backup to run. I use a wakeonlan script to wake a sleeping 
computer for nmblookup and ping and have no problem with other computers. If 
sleeping before the backup started, this one would run for 4-6 minutes, then 
terminate (sleep was set for 30 minutes). This is a Dell Dimension E520; I use 
the same technique on other computers and they complete their backups ok 
despite having sleep enabled, but they are different hardware. I'll keep an eye 
on this one to see how it goes under normal schedule with and without sleep. 
Luckily we are finally getting some new computers soon to move us totally away 
from XP, so this one may be retired in the next few months.

Thanks for the help.

Mike



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