Amanda-Users

Re: backup errors

2004-06-18 12:38:39
Subject: Re: backup errors
From: Sal Sharief <mastersalx AT yahoo DOT com>
To: Paul Bijnens <paul.bijnens AT xplanation DOT com>
Date: Fri, 18 Jun 2004 09:33:05 -0700 (PDT)
--- Paul Bijnens <paul.bijnens AT xplanation DOT com> wrote:
> Sal Sharief wrote:
> 
> > FAILURE AND STRANGE DUMP SUMMARY:
> >  jafar2     /home/host lev 0 FAILED [out of tape]
> 
> It says "out of tape", but a tape error is more
> likely.
> 
> ....
> > Tape Size (GB)...........  4.71
> > Tape Used (%)............  9.65
> > Filesystems Taped........     6
> 
> Am I correct that your tapesize is configured to be
> about 45 Gbyte.
> (What kind of tape is that, I've never seen a tape
> with
> such a capacity.)
> 
> ....
> >  taper: tape ARCH_DE2_003 kb 6878912 fm 7 writing
> > file: I/O error
> 
> While writing the 7th backup image to tape, there
> was an IO error
> around 6878912 Kbyte or about 6.6 Gbyte. That seems
> to be far
> from the expected capacity of 45 Gbyte, so it's
> probably a tape
> error.
> Try a cleaning tape.
> Look for scsi errors in /var/adm/messages.

--snip from /var/adm/messages ----
Jun 17 20:38:57 serv5c scsi: [ID 107833 kern.notice]
/pci@1f,0/pci@1/scsi@8,1/st@4,0 (st11):
Jun 17 20:38:57 serv5c  Fixed record length (1024 byte
blocks) I/O
Jun 17 20:39:12 serv5c scsi: [ID 193665 kern.info]
sgen26 at glm1: target a lun 0
Jun 17 20:39:12 serv5c genunix: [ID 936769 kern.info]
sgen26 is /pci@1f,0/pci@1/scsi@8,1/sgen@a,0
Jun 18 01:04:52 serv5c scsi: [ID 107833 kern.warning]
WARNING: /pci@1f,0/pci@1/scsi@8,1/st@4,0 (st11):
Jun 18 01:04:52 serv5c  Error for Command: write      
            Error Level: Fatal
Jun 18 01:04:52 serv5c scsi: [ID 107833 kern.notice]  
 Requested Block: 1938880                   Error
Block: 1938880
Jun 18 01:04:52 serv5c scsi: [ID 107833 kern.notice]  
 Vendor: EXABYTE                            Serial
Number: 8E002106
Jun 18 01:04:52 serv5c scsi: [ID 107833 kern.notice]  
 Sense Key: Media Error
Jun 18 01:04:52 serv5c scsi: [ID 107833 kern.notice]  
 ASC: 0xc (write error), ASCQ: 0x0, FRU: 0x0

-- end snip --

I have a 15 slot Exabyte 215M tape library with 
225m AME with SmartClean cartridges. I have tried to
run backups on more than 3 tapes, and got the same
error. These tapes are approx. four months old. 

I went ahead and ordered a cleaning cartridge. Exabyte
claimed that I wouldn't need a cleaning tape since the
media comes with smart clean automatically. Now they
backed out of their claim after creating an incident
report. Go figure.

> 
> (PS. what version of amanda has only one column in
> the
> statistics section? Must be quite old.)

Its an amanda version 2.4.2p2 - modified to show data
in MB and minus other stats.


> 
> -- 
> Paul Bijnens, Xplanation                           
> Tel  +32 16 397.511
> Technologielaan 21 bus 2, B-3001 Leuven, BELGIUM   
> Fax  +32 16 397.512
> http://www.xplanation.com/          email: 
> Paul.Bijnens AT xplanation DOT com
> 


                
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