ADSM-L

[ADSM-L] client restore got ANS4035W - files unavailable

2017-01-13 09:18:39
Subject: [ADSM-L] client restore got ANS4035W - files unavailable
From: "Rhodes, Richard L." <rrhodes AT FIRSTENERGYCORP DOT COM>
To: ADSM-L AT VM.MARIST DOT EDU
Date: Fri, 13 Jan 2017 14:16:39 +0000
Hi,

Last night a DBA tried to do a restore of some files.  He get returned

  01/12/17   22:01:07 ANS4035W File 'xxxxxxx' currently unavailable on server.

The client data is on tape.
The tape drives and library are handled by a separate dedicated library manager 
instance.

I see:
  on tsm server
     the client restore session
     the sessions to the library mgr instance (I think)
  on lib mgr
     the session which I believe would be for the mount (I think)
 on tsm server
     ANS4025 errors for all files for the restore

Nowhere is there any indication of WHY the files are unavailable.
Nowhere is there any indication of what volume(s) were trying to be used.

I checked:
  there were tape drives free in the library
  all tape volumes are read/write or read-only
  no tape errors or hdwr errors


Q)  Any thoughts on why the files would be unavailable?
Q)  How can you tell specific volumes are needed for a client restore?

The only thing I can think of is that the volumes are unavailable, but I can't 
figure out what volumes it wanted to use.

Rick



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