Re: [ADSM-L] Linux 6.4 client hangs on starting dsmc

I ran into a similar problem, there were special characters hidden in the dsm.sys file but we were not able to determine what they were. I would recommend:
1. Rename the current dsm.sys to dsm.sys.old
2. Create a new dsm.sys (DO NOT cut and paste) then save it
3. Try the backup again.

In my case, support was able to replicate the problem in their lab using the dsm.sys from the customers TSM Client. They were never able to determine what the characters were or where they were located in the dsm.sys file

Best Regards,

_________________________________________________________

email: ron.delaware AT us.ibm DOT com
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From: Francisco Javier <francisco.parrilla AT GMAIL DOT COM>
To: ADSM-L AT VM.MARIST DOT EDU
Date: 04/16/15 10:12
Subject: Re: [ADSM-L] Linux 6.4 client hangs on starting dsmc
Sent by: "ADSM: Dist Stor Manager" <ADSM-L AT VM.MARIST DOT EDU>

try executing dsmc since command line, perhaps be a problem with some configuration in option files. Regards 2015-04-16 11:38 GMT-05:00 Arbogast, Warren K <warbogas AT iu DOT edu>: > A Linux client has been missing its scheduled backups. The TSM client is > at version s 6.4.0.0, and our TSM server is running 7.1.1.108 on a Redhat 6 > OS, > > The client admin reports that it hangs immediately when dsmc is started, > but the admin can telnet successfully from the client to to the TSM server > over ports 1500 and 1542, so we have crossed ‘firewall problem’ off the > list of possible causes. > > 'ssl yes’ and ‘ssl fipsmode yes’ are specified in dsm.sys, but the admin > tried commenting out ‘sslfipsmode yes’ and running dsmc —with the same > result. > > dsmerror.log is empty, and there are no recent messages in dsmwebcl.log. > > The admin reports that selinux is running, but that ’nothing has changed’ > in its configuration recently. Since backups had been runining > successfully till a week ago, certainly something has changed, but we can’t > find it. > > Where else should we look for the cause of the immediate hang when dsmc is > started? > > With many thanks, > Keith Arbogast > Indiana University