If you lost the server and if you did not restore it
completely as it was (which means VSS inventory,
FCM meta data, Windows registry, etc.) then it is likely that those
snapshots are no longer in the Windows VSS inventory.
That means FCM can't see them anymore either.
They may still exist as valid volumes on your hardware,
but they may be orphaned because you rebuilt the Windows server.

As for the "Snapshot operation completed with return code = -1"
check the dsmerror.log file in the "baclient" directory.
That may give more information on that error.

It may be time to open a PMR.


Del

----------------------------------------------------

"ADSM: Dist Stor Manager" <ADSM-L AT vm.marist DOT edu> wrote on 08/04/2014
01:50:10 PM:

> From: WulfX AT GMX DOT AT
> To: ADSM-L AT vm.marist DOT edu
> Date: 08/04/2014 01:51 PM
> Subject: Exchange FCM Server restored - can't restore databases
> Sent by: "ADSM: Dist Stor Manager" <ADSM-L AT vm.marist DOT edu>
>
> Hello,
>
> We are using Flashcopy Manager to backup all our Exchange DAG
> databases on one Server. Now this server had a critical harddisk
> failure and I had to restore it. After some problems with connecting
> to the rest of the DAG (system32\inetsrv\config... is not backed up
> by default) I can't do any backups because of an unknown system error.
>
> Also in the gui in the recover tab, I don't see any backed up
> databases, but in the mailbox restore browser I still can see all
> mailboxes and to which database they belong. Restore fails with
> "ACN0576I There were no items found." I suppose flashcopy manager
> doesn't know what it already backed up.
>
> Can anybody help me with this?
>
> Thanks
>
>
>
>
> Backup Log
> 08/04/2014 19:06:01
>
=========================================================================
> 08/04/2014 19:06:01 Request                       : QUERY EXCHANGE
>
> 08/04/2014 19:06:01 Exchange Server Override      : SERVER05
>
> 08/04/2014 19:06:01
>
-------------------------------------------------------------------------
> 08/04/2014 19:08:42 ACN5917I The mailbox history has been
> successfully updated on the TSM Server.
> 08/04/2014 19:09:17
>
=========================================================================
> 08/04/2014 19:09:17 Request                       : QUERY EXCHANGE
>
> 08/04/2014 19:09:17 Exchange Server               : (default)
>
> 08/04/2014 19:09:17
>
-------------------------------------------------------------------------
> 08/04/2014 19:09:24
> ============================================================
> 08/04/2014 19:09:24 Request                           : VSS BACKUP
> 08/04/2014 19:09:24 Component List                    : 'DB01'
> 08/04/2014 19:09:24 Backup Type                       : copy
> 08/04/2014 19:09:24 Backup Destination                : Local
> 08/04/2014 19:09:24 Local DSMAGENT Node               : SERVER05_FCM
> 08/04/2014 19:09:24 Offload to Remote DSMAGENT Node   :
> 08/04/2014 19:09:24 Mount Wait                        : Yes
> 08/04/2014 19:09:24
> ------------------------------------------------------------
> 08/04/2014 19:09:24 The Exchange Integrity Check has been skipped bythe
user.
> 08/04/2014 19:09:28 Server                            : FLASHCOPYMANAGER
> 08/04/2014 19:09:28
> ------------------------------------------------------------
> 08/04/2014 19:19:57 Snapshot operation completed with return code = -1.
> 08/04/2014 19:20:04 ANS1235E (RC-1)   An unknown system error has
> occurred from which TSM cannot recover.
> 08/04/2014 19:20:04 ACN5060E A Tivoli Storage Manager API error has
occurred.
>
>
> restore log
> 08/04/2014 19:29:02
>
=========================================================================
> 08/04/2014 19:29:02 Request                       : RESTORE MAILBOX
> BEGIN
> 08/04/2014 19:29:02 Mailbox List                  : user.name
> 08/04/2014 19:29:02 Mailbox Restore Destination   : PST,C:\Users
> \admin\Desktop\user_name.pst
> 08/04/2014 19:29:02 Mailbox Restore Time          : 08/04/2014 23:
> 59:59
> 08/04/2014 19:29:02 Mailbox Restore Filters       :
> 08/04/2014 19:29:02 Exchange Server               : (Local Machine)
> 08/04/2014 19:29:02 From Exchange Server          : (Local Machine)
> 08/04/2014 19:29:02 Temp DB Restore Path          : D:\EX-DBs
> \EXDB_RESTORE
> 08/04/2014 19:29:02 Temp Log Restore Path         : D:\EX-DBs
> \EXDB_RESTORE\LOGS
> 08/04/2014 19:29:02
>
-------------------------------------------------------------------------
> 08/04/2014 19:29:19
>
=========================================================================
> 08/04/2014 19:29:19 Request                       : QUERY TSM ...
> 08/04/2014 19:29:19 Component List                : *
> 08/04/2014 19:29:19 Query Type                    : ALL
> 08/04/2014 19:29:19 Database Name                 :
> 08/04/2014 19:29:19 Inactive Files?               : True
> 08/04/2014 19:29:19
>
-------------------------------------------------------------------------
> 08/04/2014 19:29:24 ACN5924E No usable backups found.
> 08/04/2014 19:29:25
>
=========================================================================
> 08/04/2014 19:29:25 Request                                 :
> Restore Mailbox Results
> 08/04/2014 19:29:25
>
-------------------------------------------------------------------------
> 08/04/2014 19:29:25 Total mailboxes requested for restore   : 1
> 08/04/2014 19:29:25 Total mailboxes restored                : 0
> 08/04/2014 19:29:25
>
-------------------------------------------------------------------------
> 08/04/2014 19:29:55 ACN0576I There were no items found.
>