ADSM-L

Re: [ADSM-L] server takes long time to connect to via admin or backup client

2014-03-31 09:29:29
Subject: Re: [ADSM-L] server takes long time to connect to via admin or backup client
From: Andrew Raibeck <storman AT US.IBM DOT COM>
To: ADSM-L AT VM.MARIST DOT EDU
Date: Mon, 31 Mar 2014 09:27:29 -0400
Hi John,

Suggestion: Submit a SERVICE trace of the admin client that captures an
instance of this problem:

dsmadmc -id=admin -pa=secret -traceflags=service -tracefile=admintrace.txt
q se

Verify that the admintrace.txt file contains trace content (a plain text
file that is several KB or more in size). Upload the admintrace.txt and
dsmerror.log files to the PMR.

Best regards,

- Andy

____________________________________________________________________________

Andrew Raibeck | Tivoli Storage Manager Level 3 Technical Lead |
storman AT us.ibm DOT com

IBM Tivoli Storage Manager links:
Product support:
http://www.ibm.com/support/entry/portal/Overview/Software/Tivoli/Tivoli_Storage_Manager

Online documentation:
https://www.ibm.com/developerworks/mydeveloperworks/wikis/home/wiki/Tivoli
+Documentation+Central/page/Tivoli+Storage+Manager
Product Wiki:
https://www.ibm.com/developerworks/mydeveloperworks/wikis/home/wiki/Tivoli
+Storage+Manager/page/Home

"ADSM: Dist Stor Manager" <ADSM-L AT vm.marist DOT edu> wrote on 2014-03-31
09:00:10:

> From: "Dury, John C." <JDury AT DUQLIGHT DOT COM>
> To: ADSM-L AT vm.marist DOT edu,
> Date: 2014-03-31 09:01
> Subject: server takes long time to connect to via admin or backup client
> Sent by: "ADSM: Dist Stor Manager" <ADSM-L AT vm.marist DOT edu>
>
> This is a weird one and I have opened a pmr with IBM but I thought I
> would check with you all and see if anyone had any ideas what is going
on.
> I have a TSM 6.3.4.300 server running on RHEL5 with all the latest
> maintenance installed, and when I try to connect to it via an admin
> session, either locally from within the server via loopback (127.0.
> 0.1) or remotely using an admin client, it seems to take several
> minutes before I connect and get any response back. SSHing into the
> server is almost immediate so it's not the OS. The server is not
> extremely busy and this happens when it is doing almost nothing and
> is very consistent. I have an almost identical TSM server that does
> not have this problem at all. I can immediately connect via an admin
> client and I immediately get a response. I have compared both the
> dsmserv.opt files on both servers as well as the /etc/sysctl.conf
> files and nothing seems to be out of place. I don't see anything odd
> in the db2diag.*.log file either. I'm just not sure where else to
> look or what could be causing this but it is definitely affecting
> backup performance since the backup clients can take several minutes
> just to connect to the server.
> Ideas?
>
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