ADSM-L

Re: [ADSM-L] ANR0418W and ACN5229E errors

2013-06-18 06:55:53
Subject: Re: [ADSM-L] ANR0418W and ACN5229E errors
From: "Swartz, Jerome" <Jerome.Swartz AT COMPUTACENTER DOT COM>
To: ADSM-L AT VM.MARIST DOT EDU
Date: Tue, 18 Jun 2013 12:53:39 +0200
Hi Robert,

Make sure that the TSM Scheduler Service is running using a ID/password which 
is correct.

-----Original Message-----
From: ADSM: Dist Stor Manager [mailto:ADSM-L AT VM.MARIST DOT EDU] On Behalf Of 
Robert Ouzen
Sent: 18 June 2013 12:44 PM
To: ADSM-L AT VM.MARIST DOT EDU
Subject: [ADSM-L] ANR0418W and ACN5229E errors

Hello

I have an old issue back when trying to backup via TDP for exchange 2010 
version 6.1.3.2 got this following error on my actlog.

06/18/2013 12:41:10      ANR0418W Session 18024 for administrator EXCHSRVAN_DB 
(TDP  MSExchg) is refused because an incorrect password was submitted. 
(SESSION: 18024)

Same when trying  the command: tdpexcc q exchange

Volume Shadow Copy Service (VSS) Information
--------------------------------------------

ACN5229E Error obtaining VSS information from Local DSMAgent Node: 'exchsrva'.
ANS1025E (RC137)  Session rejected: Authentication failure

I  did:

remove admin exchsrvan_db
remove admin exchsrva

register admin exchsrvan_db   password passexp=9999
register admin  exchsrva            password passexp=9999

grant authority exchsrvan_db class=node authority=owner node=exchsrvan_db

grant authority exchsrva class=node authority=owner node=exchsrva

Stop and start the service again .

Run the commands again and still got the error !

Running the command :   tdpexcc q tsm   is O.K

c:\Program Files\Tivoli\TSM\TDPExchange>tdpexcc q  tsm

IBM Tivoli Storage Manager for Mail:
Data Protection for Microsoft Exchange Server Version 6, Release 1, Level 3.02
(C) Copyright IBM Corporation 1998, 2011. All rights reserved.

Tivoli Storage Manager Server Connection Information
----------------------------------------------------

Nodename ............................... EXCHSRVAN_DB NetWork Host Name of 
Server ............ XXX.XXX.XXX.XXX TSM API Version ........................ 
Version 6, Release 4, Level 0.10

Server Name ............................ ADSM2 Server Type 
............................ Windows Server Version ......................... 
Version 6, Release 3, Level 3.100 Compression Mode ....................... 
Client Determined Domain Name ............................ DOCC Active Policy 
Set ...................... POCC Default Management Class ............... 
MGEXCHANGE

By the way when I restart the TSM Client Acceptor I notice that the Volume 
Shadow copy start too (Is on manual mode) , it's correct ?

I am lost ...

Regards Robert


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