Hi Geoff,

The messages manual says  "Ensure that the MAXNUMMP (maximum number of mount 
points) defined on the server for this node is greater than 0."

What is the maxnummp for the node?

I version 6, I set it for all nodes to 6.

Bill Colwell
Draper Lab

-----Original Message-----
From: ADSM: Dist Stor Manager [mailto:ADSM-L AT VM.MARIST DOT EDU] On Behalf Of 
Geoff Gill
Sent: Thursday, October 11, 2012 8:49 PM
To: ADSM-L AT VM.MARIST DOT EDU
Subject: Server media mount not possible

I thought I'd throw this out there for ideas since I'm just being exposed to 
NAS backpus and restores. I believe I got a previous post yesterday figured out 
and was finally able to move on to testing a restore. Now I'm getting a 
different error but I'm a bit confused as to why. I went through lots of config 
and permissions info already with a valuable source and got these errors once 
that was complete.

 Here's what I did once I was able to see the vol the data needs to be restored 
to.

1. open the web gui, login with an admin id to restore some NAS data.
2. Used point in time to define which Full would have this nodes data on. At 
this point the server mounted a tape to display the TOC.
3. I found the client machine in which I wanted to restore data and checked the 
"C" drive to restore.
4. Selected a vol from the dropdown to restore to and clicked restore.
5. Within a few seconds I received a popup with the error "Server media mount 
not possible.

I watched this process from the TSM server and during step 2 I watched the 
server mount the tape to draw the TOC from. While the tape was still mounted, 
Idle, I clicked the restore and while waiting saw the tape was still idle and 
at that point received the error. Within a few seconds the tape dismounted, 
which makes me believe it was not requested for anything.

I tried this a second time with a completely different node and file and can 
see in the activity log it tried to mount a tape that was not available in the 
library. Interestingly enough I received the same error message but it I see in 
the activity log the tape it was looking for. I tried a second time to restore 
the node I really need data from. This time the TOC seemed to be still in 
memory so it did not mount the tape initially. When I actually started the 
restore I watched the server again and it never even received a request to 
mount a tape. No mount messages, no tape unavailable messages in the logs and 
it failed immediately also.

I'm confused as to why no tape mount request happened either time and it's more 
confusing because there WAS a tape mounted to build the TOC. I assume the rest 
of the data is on that tape, and it proves the system is actually mounting 
tapes, but even if the data spans multiple tapes there is no indication in the 
logs stating a tape is not available.

Anyone have any idea what else I can look at? I already have an open PMR which 
I will continue to work on tomorrow but I thought I'd throw this out there 
anyway.



Thank You
Geoff Gill