ADSM-L

Re: [ADSM-L] 'Transient' VSS errors on Windows clients

2012-09-27 16:29:06
Subject: Re: [ADSM-L] 'Transient' VSS errors on Windows clients
From: "Lee, Gary" <GLEE AT BSU DOT EDU>
To: ADSM-L AT VM.MARIST DOT EDU
Date: Thu, 27 Sep 2012 19:08:13 +0000
Seeing the same sort of thing with 6.2.4 code.

Also note, vss gets easily confused.

Like you, I am not confident that tsm adheres to its retry three times 
statement.


Gary Lee
Senior System Programmer
Ball State University
phone: 765-285-1310

 
-----Original Message-----
From: ADSM: Dist Stor Manager [mailto:ADSM-L AT VM.MARIST DOT EDU] On Behalf Of 
Neil Schofield
Sent: Thursday, September 27, 2012 2:19 PM
To: ADSM-L AT VM.MARIST DOT EDU
Subject: [ADSM-L] 'Transient' VSS errors on Windows clients

According to the TSM Problem Determination guide, a number of VSS errors
are treated as transient. The default client behaviour should be to re-try
the operation three times at 30-second intervals but this has not been my
experience - a single error of type VSS_E_SNAPSHOT_SET_IN_PROGRESS is
enough to mess up the backup of the ASR files within seconds of it
starting.

I've logged a PMR concerning the issue, but my questions to the list are:
- does anyone encounter this specific VSS error?
- has anyone had any joy with the retry logic in the client such that the
system state backup goes on to complete successfully?

We see this an awful lot on Windows Server 2008 R2 running the 6.3.0.x
client code.

Regards
Neil Schofield
Technical Leader
Yorkshire Water Services


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