Hi Christian,

TSM checks for known critical VSS writers that are expected to be present
on any Windows system. Since your Windows 2003 system is missing this
writer, the backup fails.

Why NTBACKUP succeeds, I cannot say. Either it does not back up WMI (at
least not with VSS), or it is not as thorough as TSM.

First, make sure you  have Microsoft hotfix roll-up packages 934016 (for
COM+) and 940349 (for VSS) installed. These are listed as pre-requisite
hotfixes in the TSM "client requirements" page.

If the hotfix packages are already installed, and you cannot find on the
web a specific recommendation from Microsoft on how to fix this, the next
step is to contact Microsoft for further assistance.

Best regards,

Andy Raibeck
IBM Software Group
Tivoli Storage Manager Client Product Development
Level 3 Team Lead
Internal Notes e-mail: Andrew Raibeck/Hartford/IBM@IBMUS
Internet e-mail: storman AT us.ibm DOT com

IBM Tivoli Storage Manager support web page:
http://www.ibm.com/support/entry/portal/Overview/Software/Tivoli/Tivoli_Storage_Manager

"ADSM: Dist Stor Manager" <ADSM-L AT vm.marist DOT edu> wrote on 2012-08-06
12:40:57:

> From: Christian Svensson <Christian.Svensson AT CRISTIE DOT SE>
> To: ADSM-L AT vm.marist DOT edu,
> Date: 2012-08-06 12:48
> Subject: SV: ANS1705E with WMI Writer
> Sent by: "ADSM: Dist Stor Manager" <ADSM-L AT vm.marist DOT edu>
>
> Hi Andrew,
> No I don't see the WMI Writer at all when I typ vssadmin list writers.
>
> Andy,
> NTBackup works fine.
>
> Best Regards
> Christian Svensson
>
> Cell: +46-70-325 1577
> E-mail: Christian.Svensson AT cristie DOT se
>
> Experts on Backup and Recovery  www.cristie.se
>
>
> -----Ursprungligt meddelande-----
> Från: Andrew Raibeck [mailto:storman AT US.IBM DOT COM]
> Skickat: den 6 augusti 2012 15:48
> Till: ADSM-L AT VM.MARIST DOT EDU
> Ämne: Re: ANS1705E with WMI Writer
>
> Hi Christian,
>
> If you run the Windows command
>
>    vssadmin list writers
>
> Do you see the system writer and WMI writer included in the output?
>
> Best regards,
>
> Andy Raibeck
> IBM Software Group
> Tivoli Storage Manager Client Product Development Level 3 Team Lead
> Internal Notes e-mail: Andrew Raibeck/Hartford/IBM@IBMUS Internet e-
> mail: storman AT us.ibm DOT com
>
> IBM Tivoli Storage Manager support web page:
> http://www.ibm.com/support/entry/portal/Overview/Software/Tivoli/
> Tivoli_Storage_Manager
>
> "ADSM: Dist Stor Manager" <ADSM-L AT vm.marist DOT edu> wrote on 2012-08-06
> 04:27:22:
>
> > From: Christian Svensson <Christian.Svensson AT CRISTIE DOT SE>
> > To: ADSM-L AT vm.marist DOT edu,
> > Date: 2012-08-06 04:35
> > Subject: ANS1705E with WMI Writer
> > Sent by: "ADSM: Dist Stor Manager" <ADSM-L AT vm.marist DOT edu>
> >
> > Hi their,
> > I hope to find some light over here.
> >
> > I got a couple of servers that has the same problem. All of them are
> > Windows Server 2003 32-bits with SP2 and running TSM Client  6.2.3.1.
> >
> > When I try to backup System State do I get following error ANS1705E
> > System Writers 'system writer' 'WMI Writer' do not exist, following by
> > many ANS1417W that are created by the first error.
> >
> > When I searching on the web do I found a couple of ideas to
> > recreate/modify a couple of registry values/catalogs, but before I
> > start with try-n-error method do I find out what's really going on and
> > when I run the WMIDiag tool from Microsoft do I got following error.
> >
> > 35718 10:04:07 (0) ** - Root/CIMv2, InstancesOf,
> > 'Win32_ComputerSystem' did not return any instance while AT LEAST 1
> > instance is expected.
> > 35719 10:04:07 (0) **   MOF Registration: ''
> >
> > When I search on that error do I get 0 results that are similar.
> >
> > So if you have any ideas how to solve this problem should I be glad to
> > get that information.
> >
> > Thanks
> > Christian
> >
>