Ray,  on top of what Remco posted, woudl you also post your call ref?

I'm about to implement a new 6.3 environ using dedupe so would like to
press our IBM technical rep on the issue.  You never know, with a few
people asking about it, it mya get fixed quicker.

Best of luck with your issue though!

Steven

On 30 May 2012 07:08, Remco Post <r.post AT plcs DOT nl> wrote:

> Hi Ray,
>
> Thanks for the warning.
>
> I was wondering if you could tell us a bit more about this TSM server. Is
> it a converted 5.5 server? At which 6.x level did you start using TSM
> version 6 for this server, 6.1, 6.2 or 6.3? Do the errors occur with any
> particular kind of data? Is it 'old' data, or fresh data recently written
> to TSM? Are you able to restore the files from copypool if this error
> occurs?
>
> On 29 mei 2012, at 20:46, Ray Carlson wrote:
>
> > Or as IBM called it, "Orphaned deduplicate references".
> >
> > We are running TSM 6.3.1.1 on a Windows 2008 Server, and using the
> Identify command to do deduplication on the Server, not the client.
> >
> > Interestingly, everything seemed to be mostly working.  We had a few
> volumes that would not be reclaimed or moved because it said the
> deduplicated data had not been backed up to the copy pool, but that was jut
> an annoyance.
> >
> > Then we discovered that we could not do restores of various servers.
>  The error we got was:
> > "05/21/2012 20:52:45 ANR9999D_2547000324 bfRtrv(bfrtrv.c:1161)
> Thread<129>: Error 9999 obtaining deduplication information for object
> 254560532 in super bitfile 664355697 in pool 7 (SESSION: 8235, PROCESS:
> 375)".
> >
> > A Severity 1 trouble ticket was opened with IBM back on 5/21 and various
> information was gathered and provided to IBM.  So far IBM has not been able
> to identify the root cause or provide a fix.  They have transferred the
> ticket to the Development team.
> >
> > So here I sit, not knowing which servers, if any, I could restore if
> needed.  Unfortunately, most operations appear to be fine and report
> Success.  Only when I try to do a Generate Backupset, or do a Restore, do I
> discover that there is a problem and the job fails.  Also, it doesn't just
> skip the file/files that it can't restore and restore everything else, it
> simply stops the restore and says it failed.
> >
> > I'm wondering how many other people are in the same situation, but do
> not realize it.
> >
> > BEWARE Deduplication
> >
> > Ray Carlson
>
> --
> Met vriendelijke groeten/Kind Regards,
>
> Remco Post
> r.post AT plcs DOT nl
> +31 6 248 21 622
>