ADSM-L

[ADSM-L] Ang: Re: TSM 6.2.3 down, DB2DAS service will not start...

2012-02-15 10:16:11
Subject: [ADSM-L] Ang: Re: TSM 6.2.3 down, DB2DAS service will not start...
From: Daniel Sparrman <daniel.sparrman AT EXIST DOT SE>
To: ADSM-L AT VM.MARIST DOT EDU
Date: Wed, 15 Feb 2012 16:11:24 +0100
Hi

db2das is the DB2 Administration Server and shouldnt be the root cause to why 
you cant start the TSM Server.

SQL1219N indicated that your DB2 instance has issues allocating memory 
(especially shared memory). 

Is the user you're trying to start TSM with a member of the DB2ADMIN group? 
Does the hung db2das service allocate alot of memory? How much free memory is 
available in the machine for use by TSM?

Has any updates been done to the machine since the last restart (such as 
servicepack update)?

Either something is broken (which is not very likely) or you have a memory 
issue in your TSM server.

Best Regards

Daniel Sparrman


Daniel Sparrman
Exist i Stockholm AB
Växel: 08-754 98 00
Fax: 08-754 97 30
daniel.sparrman AT exist DOT se
http://www.existgruppen.se
Posthusgatan 1 761 30 NORRTÄLJE


-----"ADSM: Dist Stor Manager" <ADSM-L AT VM.MARIST DOT EDU> skrev: ----- 
Till: ADSM-L AT VM.MARIST DOT EDU
Från: "Prather, Wanda" 
Sänt av: "ADSM: Dist Stor Manager" 
Datum: 02/15/2012 15:55
Ärende: Re: TSM 6.2.3 down, DB2DAS service will not start...


TSM 6.2.3 on Win2K3.
Rebooted the box, TSM will not start as service or in the foreground.
Error below, but I suspect the TSM failure to activate is due to a DB2 service 
that is hung in "starting" state:  DB2DAS - DB2DAS00
Nothing in the Windows event log except Event log except "The DB2DAS - DB2DAS00 
service hung on starting".

Same result on 2nd reboot.
db2diag.log has not been updated since 2/12.

Anybody seen this before, or have any insight on what that service does or how 
to deal with a service "hung on starting"?
Start/stop/restart not available for that service now.

IBM support line dropped the ball on the last update to the PMR, so I'm 
starting over with a new tech in a new time zone on the SEV1 PMR.

Error in the foreground:
++++++++++++++++++++++++++++++++++++++++++++++++++++++++++++++++++
Tivoli Storage Manager for Windows
Version 6, Release 2, Level 3.0

Licensed Materials - Property of IBM

(C) Copyright IBM Corporation 1990, 2010.
All rights reserved.
U.S. Government Users Restricted Rights - Use, duplication or disclosure
restricted by GSA ADP Schedule Contract with IBM Corporation.

ANR0900I Processing options file d:\program 
files\tivoli\tsm\server1\dsmserv.opt.
ANR4726I The ICC support module has been loaded.
ANR0990I Server restart-recovery in progress.
ANR0152I Database manager successfully started.
ANR0172I rdbdb.c(1839): Error encountered performing action ActivateDatabase.
ANR0162W Supplemental database diagnostic information:  -1219:SQLSTATE 57011: 
Virtual storage or
database resource is not available.
:-1219 (SQL1219N  The request failed because private virtual
memory could not be allocated.  SQLSTATE=57011
).
+++++++++++++++++++++++++++++++++++++++++++++++++++++++++++++++++++++++++++++++++
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