ADSM-L

Re: [ADSM-L] Windows 2008 client ..TSM schedule won't run

2011-11-20 16:47:00
Subject: Re: [ADSM-L] Windows 2008 client ..TSM schedule won't run
From: "Hughes, Timothy" <Timothy.Hughes AT OIT.STATE.NJ DOT US>
To: ADSM-L AT VM.MARIST DOT EDU
Date: Sun, 20 Nov 2011 16:43:44 -0500
Hi Richard, the dsmwebcl.logs shows nothing all it says is ok I am ready to 
backup, however in the morning it will just show the same thing the schedule 
was ready to backup but the Backup never runs? See below it showed it was ready 
to backup at midnite but it didn't backup. This morning it just shows that the 
schedule was ready for backup.

11/19/2011 13:50:13 (dsmcad) Version 6, Release 2, Level 3.0   
11/19/2011 13:50:13 (dsmcad) ANS3000I TCP/IP communications available on port 
1500.
11/19/2011 13:50:13 (dsmcad) Dsmcad is working in   Webclient   Schedule   mode.
11/19/2011 13:50:13 (dsmcad) ANS3000I HTTP communications available on port 
1581.
11/19/2011 13:50:13 (dsmcad) Command will be executed 
in 1 minute.
11/19/2011 13:50:13 (dsmcad) Time remaining until execution: 
Executing scheduled command now.
11/19/2011 13:51:23 (dsmcad) Next operation scheduled:
11/19/2011 13:51:23 (dsmcad) 
------------------------------------------------------------
11/19/2011 13:51:23 (dsmcad) Schedule Name:         MIDNIGHT
11/19/2011 13:51:23 (dsmcad) Action:                Incremental
11/19/2011 13:51:23 (dsmcad) Objects:               
11/19/2011 13:51:23 (dsmcad) Options:               
11/19/2011 13:51:23 (dsmcad) Server Window Start:   00:00:01 on 11/20/2011
11/19/2011 13:51:23 (dsmcad) 
------------------------------------------------------------
11/19/2011 13:51:23 (dsmcad) Waiting to be contacted by the server.



Dsmerrorlog shows this which is nothing and the dates are a few days old

11/17/2011 11:03:32 ANS1577I The Windows console event handler received a 
'Ctrl-C' console event.
11/17/2011 11:05:10 ANS1577I The Windows console event handler received a 
'Ctrl-C' console event.
11/17/2011 13:20:35 ANS1577I The Windows console event handler received a 
'Ctrl-C' console event.



I don't see anything in the TSM Server Activity log, I did this search before 
the other day and it just shows the ANR2716E message and ANR2578W message. No 
other strange messages appear and as I mentioned the other two servers are now 
backing up ok. Don't know why the other 2 didn't backup the dsm.opt file 
parameters were the same.

tsm: query actlog begindate=today-1 begintime=09:30:00 endtime=12:30:0
 search=clientname
 
Date/Time            Message
11/20/11   00:01:46  ANR2716E Schedule prompter was not able to contact client
                      DOPCLIENTNAME using type 1 (xxx.x.x.xxx 1500). (SESSION:
                      3255)
11/20/11   06:00:02  ANR2578W Schedule MIDNIGHT in domain PRODUCTION for node
                      DOPclientname has missed its scheduled start up window.


I edited the dsm.opt files of the two that are still having issues we will see 
what happens.



-----Original Message-----
From: ADSM: Dist Stor Manager [mailto:ADSM-L AT VM.MARIST DOT EDU] On Behalf Of 
Richard Sims
Sent: Sunday, November 20, 2011 3:48 PM
To: ADSM-L AT VM.MARIST DOT EDU
Subject: Re: Windows 2008 client ..TSM schedule won't run

On Nov 20, 2011, at 3:00 PM, Hughes, Timothy wrote:

> Harold,
> 
> Two of the clients backed up successfully the last two nights and two are 
> still having a issues. I don't understand why 2 client's backup ran 
> successfully and 2 did not the dsm.opt files are the same.
> ...

Timothy -

We've been advising you to examine two key logs in this problem: the 
dsmwebcl.log produced by CAD, and especially the TSM server Activity Log, which 
contains the most important information about the schedule attempts.
What is recorded in those logs at the schedule times?

   Richard Sims

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