Hi Paul,

It took about 5 hours 41 minutes to restore the full backup (113G).
That would mean you need at least an IDLETIMEOUT of 342 minutes.
Did you set it that high?

Check the TSM Server activity log for that session.
Also check the DSMERROR.LOG file in the "baclient" directory.

Thanks,

Del

----------------------------------------------------

"ADSM: Dist Stor Manager" <ADSM-L AT vm.marist DOT edu> wrote on 09/16/2011
08:32:25 AM:

>> From: Paul van Dongen <Paul.vanDongen AT VANCIS DOT NL>
>> To: ADSM-L AT vm.marist DOT edu
>> Date: 09/16/2011 08:34 AM
>> Subject: Exchange mailbox restore fails
>> Sent by: "ADSM: Dist Stor Manager" <ADSM-L AT vm.marist DOT edu>
>>
>>  Hello TSM gurus,
>>
>> I am having trouble restoring an Exchange Mailbox on a Windows 2008
>> server. The full backup gets restored, and then it immediately get
>> a ANS1017E (session rejected) when it tries to restore the
incrementals.
>> I already increased the IDLETIMEOUT value so the server doesn' t
>> terminate the sessions.
>>
>> Anyone seen it before?
>>
>> The same procedure works fine on other server with the same
>> software versions.
>>
>> Software versions are:
>>
>>
>>   *   Windows 2008 R2
>>   *   BAclient 6.2.3.1
>>   *   TDP Exchange 6.1.3.1 (6.1.3.2 doesn' t work because it
>> searches for the mailbox only in the first Exchange Server in the AD)
>>   *   TSM Server 5.5.5.2
>>
>> Below an excerpt of the log:
>>
>>
=========================================================================
>> 09/14/2011 19:45:51 Request                       : RESTORE MAILBOX
BEGIN
>> 09/14/2011 19:45:51 Mailbox List                  : xxxxxxxx
>> 09/14/2011 19:45:51 Mailbox Restore Destination   :
PST,R:\pst\xxxxxx.pst
>> 09/14/2011 19:45:51 Mailbox Restore Time          : 09/05/2011 08:00:00
>> 09/14/2011 19:45:51 Mailbox Restore Filters       :
>> 09/14/2011 19:45:51 Exchange Server               : (Local Machine)
>> 09/14/2011 19:45:51 From Exchange Server          : (Local Machine)
>> 09/14/2011 19:45:51 Temp DB Restore Path          : r:\db
>> 09/14/2011 19:45:51 Temp Log Restore Path         : r:\log
>> 09/14/2011 19:45:51
>>
-------------------------------------------------------------------------
>> 09/14/2011 20:12:51
>>
=========================================================================
>> 09/14/2011 20:12:51 Request                       : QUERY TSM ...
>> 09/14/2011 20:12:51 Component List                : *
>> 09/14/2011 20:12:51 Query Type                    : ALL
>> 09/14/2011 20:12:51 Database Name                 :
>> 09/14/2011 20:12:51 Inactive Files?               : True
>> 09/14/2011 20:12:51
>>
-------------------------------------------------------------------------
>> 09/14/2011 20:12:58
>> ============================================================
>> 09/14/2011 20:12:58 Request                           : VSS RESTORE
>> 09/14/2011 20:12:58 Component List                    :
>> 'Logs'(full, TSM), 'DB00'(full, TSM)
>> 09/14/2011 20:12:58 Local DSMAGENT Node               : <Removed>
>> 09/14/2011 20:12:58 Mount Wait                        : Yes
>> 09/14/2011 20:12:58
>> ------------------------------------------------------------
>> 09/14/2011 20:12:58
>> ============================================================
>> 09/14/2011 20:12:58 Request                           : VSS RESTORE
>> 09/14/2011 20:12:58 Component List                    : 'Logs'(incr,
TSM)
>> 09/14/2011 20:12:58 Local DSMAGENT Node               : <Removed>
>> 09/14/2011 20:12:58 Mount Wait                        : Yes
>> 09/14/2011 20:12:58
>> ------------------------------------------------------------
>> 09/14/2011 20:12:59
>> ============================================================
>> 09/14/2011 20:12:59 Request                           : VSS RESTORE
>> 09/14/2011 20:12:59 Component List                    : 'Logs'(incr,
TSM)
>> 09/14/2011 20:12:59 Local DSMAGENT Node               : <Removed>
>> 09/14/2011 20:12:59 Mount Wait                        : Yes
>> 09/14/2011 20:12:59
>> ------------------------------------------------------------
>> 09/14/2011 20:12:59
>> ============================================================
>> .
>> .
>> . < Several Log files to restore>
>> .
>> .
>> 09/14/2011 20:12:59
>> ============================================================
>> 09/14/2011 20:12:59 Request                           : VSS RESTORE
>> 09/14/2011 20:12:59 Component List                    : 'Logs'(incr,
TSM)
>> 09/14/2011 20:12:59 Local DSMAGENT Node               : <Removed>
>> 09/14/2011 20:12:59 Mount Wait                        : Yes
>> 09/14/2011 20:12:59
>> ------------------------------------------------------------
>> 09/14/2011 20:13:05 Backup(s) to be restored:
>> 09/14/2011 20:13:05 <Logs : VSS : full : 08/29/2011 23:05:52>
>> 09/14/2011 20:13:05 <File : VSS : full : 08/29/2011 23:05:52>
>> 09/15/2011 01:54:02 VSS Restore operation completed with rc = 0
>> 09/15/2011 01:54:02    Files Examined   : 206
>> 09/15/2011 01:54:02    Files Completed  : 206
>> 09/15/2011 01:54:02    Files Failed     : 0
>> 09/15/2011 01:54:02    Total Bytes      : 113516031212
>> 09/15/2011 01:54:02 Backup(s) to be restored:
>> 09/15/2011 01:54:02 <Logs : VSS : incr : 08/30/2011 05:54:58>
>> 09/15/2011 01:54:02 ANS1017E (RC-50)  Session rejected: TCP/IP
>> connection failure
>> 09/15/2011 01:54:02 ANS1017E (RC-50)  Session rejected: TCP/IP
>> connection failure
>> 09/15/2011 01:54:05 ACN5060E A Tivoli Storage Manager API error
hasoccurred.
>> 09/15/2011 01:57:08
>>
=========================================================================
>> 09/15/2011 01:57:08 Request                                 :
>> Restore Mailbox Results
>> 09/15/2011 01:57:08
>>
-------------------------------------------------------------------------
>> 09/15/2011 01:57:08 Total mailboxes requested for restore   : 1
>> 09/15/2011 01:57:08 Total mailboxes restored                : 0
>> 09/15/2011 01:57:08
>>
-------------------------------------------------------------------------
>>
>>
>> Thanks in advance,
>>
>> Paul