This looks like Windows 2003 running a version 6.2 backup-archive client.

For starters, check whether the pre-requisite hotfixes, as described in the
TSM client requirements document, have been installed. You can find this
document by going to the URL in my sig. In the "Featured links" section,
click on "Client requirements"; then click on the link for the Microsoft
Windows client.

For 6.2 clients on Windows, I recommend client level 6.2.3.1 or higher.

Best regards,

Andy Raibeck
IBM Software Group
Tivoli Storage Manager Client Product Development
Level 3 Team Lead
Internal Notes e-mail: Andrew Raibeck/Hartford/IBM@IBMUS
Internet e-mail: storman AT us.ibm DOT com

IBM Tivoli Storage Manager support web page:
http://www.ibm.com/support/entry/portal/Overview/Software/Tivoli/Tivoli_Storage_Manager

"ADSM: Dist Stor Manager" <ADSM-L AT vm.marist DOT edu> wrote on 2011-09-09
08:12:06:

> From: "Davis, Adrian" <Adrian.Davis AT LEWISHAM.GOV DOT UK>
> To: ADSM-L AT vm.marist DOT edu
> Date: 2011-09-09 08:15
> Subject: Help Required Diagnosing ASR Backup Problem
> Sent by: "ADSM: Dist Stor Manager" <ADSM-L AT vm.marist DOT edu>
>
> I am getting the following messages in "dsmsched.log" when doing a
> system state backup...
>
>
> Backing up object 'COM+ REGDB Writer' component 'COM+ REGDB' using
> shadow copy.
> Backing up object 'Registry Writer' component 'Registry' using shadow
copy.
> Backing up object 'System Writer' component 'System Files' using shadow
copy.
> Backing up object 'Event Log Writer' component 'Event Logs' using shadow
copy.
> Backing up object 'IIS Metabase Writer' component 'IISMETABASE'
> using shadow copy.
> Backing up object 'WMI Writer' component 'Windows Managment
> Instrumentation' using shadow copy.
> ANS4085I Assigned '3356' objects from previous systemstate backup to
> the new systemstate backup.
> Backup of object 'SystemState' component 'System State' finished
successfully.
> ANS1228E Sending of object 'C:' failed
> ANS1468E Backing up Automated System Recovery (ASR) files failed.
> No files will be backed up.
> Successful incremental backup of 'MYSERVER\SystemState\NULL\System
> State\SystemState'
>
>
> ...The "dsmerror.log" simply shows...
>
>
> ANS1468E Backing up Automated System Recovery (ASR) files failed.
> No files will be backed up.
>
>
> ...There are no other error messages in either log.
>
> Is there a way to get more detailed information concerning this problem?
>
> Many Thanks,
>    =Adrian=
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