Thomas, I can follow up with this. Do you have some specific examples of
some webinars that were bad recording quality? Let me knoiw via the list, or
you can also send me an email to my work ID at ddcanan AT us.ibm DOT com.


Dave Canan
Advanced Technical Support
TSM Performance
ddcanan AT us.ibm DOT com

On Mon, Jul 25, 2011 at 8:13 AM, Thomas Denier <
Thomas.Denier AT jeffersonhospital DOT org> wrote:

> I am having consistent problems with audio quality on the Technical
> Exchange
> Series Webinars. As far as I can tell from hearing the sound, different
> packets are being converted to the analog signal for the headphones in the
> wrong order. The severity of the effect varies between webinars; in some
> cases it is just annoying, but in other cases it is so bad I have to give
> up on listening to the speaker and settle for looking at the slides. I get
> the same problem with Firefox and Internet Explorer 6 (my management is
> still mandating that level for desktop computers). I have not run into
> similar problems with streaming audio from other Web sites. Are other
> people having this problem? Does anyone have suggestions for diagnosing
> the underlying cause?