ADSM-L

[ADSM-L] FLASH: Possible incomplete system state backup on Microsoft Windows operating systems.

2011-03-10 21:32:58
Subject: [ADSM-L] FLASH: Possible incomplete system state backup on Microsoft Windows operating systems.
From: Andrew Raibeck <storman AT US.IBM DOT COM>
To: ADSM-L AT VM.MARIST DOT EDU
Date: Thu, 10 Mar 2011 21:31:33 -0500
Hello all,

I would like to draw your attention to a flash that has just been
published.

Microsoft Windows system state backup might be incomplete on systems with
installed HP OpenView products. In this case, if the system state is
restored the system will not boot. One known symptom is a Microsoft Windows
Boot Manager message indicating that the NLS data is missing or corrupted.

A subsequent investigation of the restored system shows that many system
state files were not backed up, which is why they could not be restored. No
related error is reported during the system state backup or restore
operation. The operating system will need to be repaired by copying in the
correct versions of the missing files, or it will need to be rebuilt.

All users of the Microsoft Windows backup-archive client should refer to
the flash for the complete details and a solution. The URL for the flash
is:

http://www.ibm.com/support/docview.wss?uid=swg21462430

Best regards,

Andy Raibeck
IBM Software Group
Tivoli Storage Manager Client Product Development
Level 3 Team Lead
Internal Notes e-mail: Andrew Raibeck/Hartford/IBM@IBMUS
Internet e-mail: storman AT us.ibm DOT com

IBM Tivoli Storage Manager support web page:
http://www.ibm.com/support/entry/portal/Overview/Software/Tivoli/Tivoli_Storage_Manager
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