ADSM-L

Re: [ADSM-L] Memory usage issues with "traditional scheduler service" on Windows

2011-01-07 14:28:22
Subject: Re: [ADSM-L] Memory usage issues with "traditional scheduler service" on Windows
From: Andrew Raibeck <storman AT US.IBM DOT COM>
To: ADSM-L AT VM.MARIST DOT EDU
Date: Fri, 7 Jan 2011 14:27:06 -0500
Hi Phil,

There have been several APARs related to leaking memory for system state
backup (you can look these up on the link in my sig), IC55515, IC55516,
IC6962 (this last one most likely not your case). These should be fixed at
the 6.2.2 level. If you are seeing the 20 - 50 MB leak at that level, then
please open a new PMR, as this needs to be investigated; if you get the
"use the CAD" or "stop/restart the service" response, send me an email to
let me know the PMR number.

Best regards,

Andy Raibeck
IBM Software Group
Tivoli Storage Manager Client Product Development
Level 3 Team Lead
Internal Notes e-mail: Andrew Raibeck/Hartford/IBM@IBMUS
Internet e-mail: storman AT us.ibm DOT com

IBM Tivoli Storage Manager support web page:
http://www.ibm.com/support/entry/portal/Overview/Software/Tivoli/Tivoli_Storage_Manager

"ADSM: Dist Stor Manager" <ADSM-L AT vm.marist DOT edu> wrote on 2011-01-07
12:03:10:

> From: adsm mailing list <adsm AT I-TSM.CO DOT UK>
> To: ADSM-L AT vm.marist DOT edu
> Date: 2011-01-07 12:06
> Subject: Re: Memory usage issues with "traditional scheduler
> service" on Windows
> Sent by: "ADSM: Dist Stor Manager" <ADSM-L AT vm.marist DOT edu>
>
> Hi Andrew
>
> I have previously logged a PMR for this as we are seeing the dsmcsvc
> process not releasing all the memory it uses during the backup, each
> day the amount of memory the dsmcsvc process uses increases by 20 -
> 50MB. This can increase until the dsmcsvc.exe process is consuming
> over 1GB (idle) which is a big problem on a cluster with 30
> scheduler processes.
>
> The advice from Tivoli support was to use the CAD as the traditional
> scheduler has had known problems with releasing memory since version 4.
> This memory leakage only seems to happen when were backing up 2008
> servers, we believe it is due to the systemstate is 20x bigger than
> with Windows 2003. This also effects the 6.2.2.0 client.
>
> Phil
>
>
>
> ________________________________________
> From: ADSM: Dist Stor Manager [ADSM-L AT VM.MARIST DOT EDU] on behalf of
> Andrew Raibeck [storman AT US.IBM DOT COM]
> Sent: 07 January 2011 14:43
> To: ADSM-L AT VM.MARIST DOT EDU
> Subject: Re: [ADSM-L] Memory usage issues with "traditional
> scheduler service" on Windows
>
> Hi Zoltan,
>
> Are you finding that the dsmcsvc.exe memory usage is spiking during TSM
> operations? Or are you saying that after each successive operation, when
> the service is idle, you see the amount of used memory creeping up on a
> daily basis?
>
> If the service starts an operation, spikes memory, then goes back down
when
> the operation is done, and you do not see the memory usage creeping up
> (when idle) day by day, then there is no leak as such. However, if you
are
> seeing the memory usage creeping up when the service is idle, then please
> open a PMR so we can investigate if indeed you are experiencing a memory
> leak. I also suggest verifying that you are on a current code level, in
> case the problem you are seeing has already been resolved.
>
> If I have misunderstood the nature of the problem, please clarify.
>
> Best regards,
>
> Andy Raibeck
> IBM Software Group
> Tivoli Storage Manager Client Product Development
> Level 3 Team Lead
> Internal Notes e-mail: Andrew Raibeck/Hartford/IBM@IBMUS
> Internet e-mail: storman AT us.ibm DOT com
>
> IBM Tivoli Storage Manager support web page:
> http://www.ibm.com/support/entry/portal/Overview/Software/Tivoli/
> Tivoli_Storage_Manager
>
> "ADSM: Dist Stor Manager" <ADSM-L AT vm.marist DOT edu> wrote on 2011-01-03
> 16:08:38:
>
> > From: Zoltan Forray/AC/VCU <zforray AT VCU DOT EDU>
> > To: ADSM-L AT vm.marist DOT edu
> > Date: 2011-01-03 16:09
> > Subject: Memory usage issues with "traditional scheduler service" on
> Windows
> > Sent by: "ADSM: Dist Stor Manager" <ADSM-L AT vm.marist DOT edu>
> >
> > I have a client/admin complaining about excessive memory usage by the
> > client scheduler, since upgrading the client from  6.1.2.0 to 6.2.2.0.
> >
> > Before, dsmcsvc.exe was using around 21mb.  Now it is using from 178mb
> > (today) to spiking over 1gb.
> >
> > They did some digging and found various articles/docs that talks about
> > using the CAD/managedservices to help reduce the memory footprint.
> >
> > One thing that disturbs me is the statement "Tip: Restart the
traditional
> > scheduler periodically to free system resources previously used by
system
> > calls.".
> >
> > You can read this here:
> > http://publib.boulder.ibm.com/infocenter/tsminfo/v6r2/index.jsp?
> > topic=/com.ibm.itsm.client.doc/t_cfg_schdcad.html
> >
> > This sounds like a cop-out to address memory leaks.
> >
> > How many of you "restart the scheduler service periodically to free
> system
> > resources"?
> > Zoltan Forray
> > TSM Software & Hardware Administrator
> > Virginia Commonwealth University
> > UCC/Office of Technology Services
> > zforray AT vcu DOT edu - 804-828-4807
> > Don't be a phishing victim - VCU and other reputable organizations will
> > never use email to request that you reply with your password, social
> > security number or confidential personal information. For more details
> > visit http://infosecurity.vcu.edu/phishing.html