Hello,

We met the same problem.
The only workaround we found is that both "Exchange Domain Servers" "Exchange 
Organization Administrators" "Exchange Public Folder Administrators" and " 
Exchange Service" have full access on the mailbox.

I hope that that will help you

Regards,

Cordialement,
Grégory Molin
Tel : 0141628162
gregory.molin AT afnor DOT org
-----Message d'origine-----
De : ADSM: Dist Stor Manager [mailto:ADSM-L AT VM.MARIST DOT EDU] De la part de 
Bjoern Rackoll
Envoyé : mercredi 27 octobre 2010 15:41
À : ADSM-L AT VM.MARIST DOT EDU
Objet : [ADSM-L] TDP Exchange indiviual mailbox restore failure

Hi all,

during the installation of the TDP for Exchange product for a new
environment we ran into the problem that the restore of an individual
mailbox to a .pst file didn't work, the trace showed the error
'MAPI_E_NETWORK_ERROR'. TSM support suggested that it is the problem
noted in http://www-01.ibm.com/support/docview.wss?uid=swg21445283 .

However, the 'workaround' described in this technote can't be applied in
our environment (the Mailbox Server and CAS roles are on different
servers for a reason, and between these servers is a firewall preventing
Outlook clients from talking directly to the mailbox server). Has anyone
seen the same problem, and if yes, how did you deal with it?

OS: Windows 2008 Server R2, 64bit
B/A-Client: 6.2.1.3
TDP Exchange: 6.1.2.1
TSM Server: 5.5.4.0 on AIX

Regards,

--
Bjoern Rackoll
University of Hamburg
Regionales Rechenzentrum
Zentrale Dienste
Schlueterstr. 70
D-20146 Hamburg
Tel.: +49 (0)40 42838 - 63 11
Fax: +49 (0)40 42838 - 62 70
Mobil: +49 (0)172 427 0301
E-Mail: backup AT rrz.uni-hamburg DOT de

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