Thanks, Ray. We have been able to restore the mailbox with another tool, IBM's 
SMBR, once we mount the mailbox database. So, it is definitely in the database. 
As for where the email account resides when it is backed up, I'm not sure what 
you mean (sorry, not a Windows person). 

Steve

Stephen J. Stackwick  |  Senior Consultant  |  410.539.1135  |  sstackwick AT 
icfi DOT com  |  www.jasi.com
ICF Jacob & Sundstrom  |  401 E. Pratt St, Suite 2214, Baltimore, MD 21202  |  
301.518.6352 (m)

________________________________________
From: ADSM: Dist Stor Manager [ADSM-L AT VM.MARIST DOT EDU] on behalf of 
Storer, Raymond [storerr AT NIBCO DOT COM]
Sent: Wednesday, September 08, 2010 11:28
To: ADSM-L AT VM.MARIST DOT EDU
Subject: Re: [ADSM-L] TDP for Exchange single mailbox restore failure

Can you mount the database? If so, perhaps you could perform some queries on 
the database to confirm the mailbox is there. If it is there, see if you can 
convince Exchange to move/restore it to another database. I have not tried to 
restore an email account to a child domain. When backed up, does the email 
account reside in the parent or child domain?

Ray

-----Original Message-----
From: ADSM: Dist Stor Manager [mailto:ADSM-L AT VM.MARIST DOT EDU] On Behalf Of 
Stackwick, Stephen
Sent: Tuesday, September 07, 2010 12:22 PM
To: ADSM-L AT VM.MARIST DOT EDU
Subject: [ADSM-L] TDP for Exchange single mailbox restore failure

Like the post says, I'm trying to restore a single mailbox from an Exchange 
2007 server. Everything up-to-date: client 6.2.1, TDP 6.1.2. I'm pretty sure I 
got all the pre-reqs down for a restore, but here's the thing: I can restore a 
mailbox in my AD OU, but not in a child domain. TDP restores the proper mailbox 
database just fine (I can use other tools to extract the correct mailbox), but 
then complains that it can't find the mailbox in the database.

I've got a PMR open with Tivoli, but they seem to think it's a Microsoft 
problem. I admit, I'm no Windows admin, but this seems like it should work.

Steve

Stephen J. Stackwick  |  Senior Consultant  |  410.539.1135  |  sstackwick AT 
icfi DOT com  |  www.jasi.com<http://www.jasi.com> ICF Jacob & Sundstrom  |  
401 E. Pratt St, Suite 2214, Baltimore, MD 21202  |  301.518.6352 (m)


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