Re: [ADSM-L] problems with STK SL500 library and drives constantly going offline
2010-08-21 13:51:05
Have you seen any link errors on the switch?
On 08/20/2010 05:28 PM, Dury, John C. wrote:
> We have an STK SL500 tape library with 4 LTO4 drives in it and it seems to
> randomly take all of the drives offline. STK/Sun has replaced the robot and
> controller card (more than once) and nothing seems to help. This has been
> going on for several months now and I'm at a loss to figure out what is
> causing it. The SL500 and it's drives are all attached to a Brocade DS-4900
> switch. Nothing has changed on the switch in over a year as putting
> maintenance on them is a real chore since we have so many devices attached to
> it. The only message I see in the act log is:
> ANR8848W Drive WRLTO4-1 of library WRSL500 is
> inaccessible; server has begun polling drive. (PROCESS:
> 832)
> As best I can tell, it is a hardware problem as even rebooting the robot or
> power cycling the whole box doesn't fix it. The robot stays parked at the
> top and never seems to go through the audit it usually does when it is
> rebooted. If it is indeed a hardware problem, I realize there isn't much that
> can be done but they have replaced almost all the parts in the box and it
> keeps happening. Anyone else ever have similar problems?
> John
--
-- Skylar Thompson (skylar2 AT u.washington DOT edu)
-- Genome Sciences Department, System Administrator
-- Foege Building S048, (206)-685-7354
-- University of Washington School of Medicine
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