[ADSM-L] Windows client just hangs
2010-06-15 11:10:10
Got a strange problem with a Windows 2003 server and the latest client.
This Windows server was having VSS errors. The admin went through the
VSSWriter/list processes and all seems to be good.
However, the client simply hang and wont do a thing. This was a working
client and the user decide to upgrade to 6.2.1.
I have his rework his dsm.opt so it has the bare minimum - NODENAME,
TCPSERVERADDRESS, VERBOSE and DOMAIN. Even added -systemstate to DOMAIN
thinking it might be having problems with that.
Running the CLI/dsmc produces nothing. It starts and just sits there. I
even tried introducing errors in the opt file and it would recognize them
and issue error messages and fail, so I know syntax checking is working.
Can successfully ping the TSM server via both IP and DNS name, so
connectivity isn't the problem - besides, it used to work and there are
existing backups. But now, it never gets as far as trying to connect to
the TSM server.
Client has been uninstalled/deleted/reinstalled. System has been
rebooted.
What can we do to further diagnose/resolve where the hang is? Are there
processing/startup options/traceflags to show where it is and what it is
doing?
Zoltan Forray
TSM Software & Hardware Administrator
Virginia Commonwealth University
UCC/Office of Technology Services
zforray AT vcu DOT edu - 804-828-4807
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