[ADSM-L] Dissapearing Incrementals

Ladies and Gents, I have a very perplexing problem.  

 

I have 3 Exchange servers that backup in two ways.  

They each have a  "-exch" node name for daily backups for DR purposes
and general purpose restores.

Then they also have a "-weekly" node name for weekly backups for
archival purposes (yea, I know we have purchased a real email archive
solution so this will go away soon).

 

Now, I backup the -exch nodes full each Sunday, and do incremental
through the rest of the week, and I do a similar backup with the -weekly
except it's a full on the first of the month, with each weekly backup
after that being an incremental.

 

Here's where it gets weird.  The Incrementals for the -weekly nodes
appear to be gone.

Running: tdpexcc query TSM * INCR /ALL /TSMOPTF=dsm.weekly.opt 

Returns :

ACN5820E There were no Exchange backups found on the Tivoli Storage
Manager server matching the specified criteria.

 

Now, fulls and diffs show up just fine.

 

IF I run the same query against the -exch nodes I get the info on all
the incrementals.

 

The same is true in the GUI interfaces as well.

 

TSM Server version:  5.5.3 (recently patched) running on AIX 6.1

TSM BA Client version:  5.5.1 (yea, going to update to 5.5.2.7 but not
until this problem is resolved).

TSM TDP Client version:  5.5.1

 

Here's the log entry that shows the Incremental ran:

 

12/12/2009 20:05:15 ============== Log file pruned using log retention
period of 60 day(s)

12/12/2009 20:05:15 ============== 22 out of 198 entries pruned from the
top of this log

12/12/2009 20:05:16
========================================================================
=

12/12/2009 20:05:16 Request                       : Backup

12/12/2009 20:05:16 SG List                       : *  

12/12/2009 20:05:16 Backup Type                   : INCREMENTAL  

12/12/2009 20:05:16 Database Name                 :   

12/12/2009 20:05:16 Buffers                       : 3  

12/12/2009 20:05:16 Buffersize                    : 1024  

12/12/2009 20:05:16 Exchange Server               : *******EXCH**  

12/12/2009 20:05:16 TSM Node Name                 :   

12/12/2009 20:05:16 TSM Options File              : dsm.weekly.opt  

12/12/2009 20:05:16 Mount Wait                    : Yes  

12/12/2009 20:05:16 Quiet                         : No  

12/12/2009 20:05:16
------------------------------------------------------------------------
-

12/12/2009 20:07:08 Total storage groups requested for backup:  4

12/12/2009 20:07:08 Total storage groups backed up:             4

12/12/2009 20:07:08 Total storage groups expired:               0

12/12/2009 20:07:08 Total storage groups excluded:              0

12/12/2009 20:07:08 Throughput rate:
17,087.00 Kb/Sec

12/12/2009 20:07:08 Total bytes transferred:
1,924,154,600

12/12/2009 20:07:08 Elapsed processing time:                    109.97
Secs

 

Has anyone else seen this, or heard of this?  Folks here are kind of
panicking because the restore they need is for an exec (CxO).

 

I wanted to seek it out here before I opened a ticket with IBM just in
case someone already resolved this problem.

 

See Ya'

Howard Coles Jr.

Sr. Systems Engineer

(615) 296-3416

John 3:16!