ADSM-L

[ADSM-L] TransErrno: Unexpected error from opendir, errno = 9

2010-01-07 11:25:41
Subject: [ADSM-L] TransErrno: Unexpected error from opendir, errno = 9
From: "Huebschman, George J." <GJHuebschman AT LMUS.LEGGMASON DOT COM>
To: ADSM-L AT VM.MARIST DOT EDU
Date: Thu, 7 Jan 2010 11:24:26 -0500
First, I apologize for the lengthy posting.
I have an AIX client that Failed its backup and I don't have a clear
idea why.

I found some old APARS related to TransErrno errors, but nothing that
seemed to fit.

Client AIX - oslevel 5.3.0.0
TSM Client V5 R4 L1.0

TSM Server  - oslevel 5.3.0.0
TSM Server V5 R5 L1.0

Checking the dsmerror and dsmsched I found the following just before the
backup ended:
dsmerror.log:
01/07/10   03:27:10 TransErrno: Unexpected error from opendir, errno = 9
01/07/10   03:27:10 ANS1228E Sending of object
'/usr/dt/appconfig/icons/C/Dtaudio.t.bm' failed
01/07/10   03:27:10 ANS4005E Error processing
'/usr/dt/appconfig/icons/C/Dtaudio.t.bm': file not found
01/07/10   03:27:10 ANS1228E Sending of object
'/usr/dt/appconfig/icons/C/Dthitem.m_m.bm' failed
01/07/10   03:27:10 ANS4005E Error processing
'/usr/dt/appconfig/icons/C/Dthitem.m_m.bm': file not found
01/07/10   03:27:11 ANS1999E Incremental processing of '/usr' stopped.
** 01/07/10   03:27:11 ANS1028S An internal program error occurred.  **
01/07/10   03:27:11 ANS1512E Scheduled event '3AM-DAILY-INCR' failed.
Return code = 12.

"File not found" errors are nothing new - The file was there when the
backup began, then were gone by the time the client processed to that
point.  I don't expect them to fail a backup.  I am inclined to regard
them as coincidental but unrelated.

How do I get more information on the cause of this ANS1028S?

dsmsched.log:

01/07/10   03:27:11 Normal File-->             1,875
/usr/dt/appconfig/icons/C/Dtshell.m.pm [Sent]
01/07/10   03:27:11 Normal File-->             1,368
/usr/dt/appconfig/icons/C/Dtshell.m_m.bm [Sent]
01/07/10   03:27:11 Normal File-->               753
/usr/dt/appconfig/icons/C/Dtshell.st.bm [Sent]
01/07/10   03:27:11 Normal File-->               763
/usr/dt/appconfig/icons/C/Dtshell.st_m.bm [Sent]
01/07/10   03:27:11 ANS1999E Incremental processing of '/usr' stopped.
01/07/10   03:27:11 --- SCHEDULEREC STATUS BEGIN
01/07/10   03:27:11 Total number of objects inspected:    8,170
01/07/10   03:27:11 Total number of objects backed up:    6,799
01/07/10   03:27:11 Total number of objects updated:          0
01/07/10   03:27:11 Total number of objects rebound:          0
01/07/10   03:27:11 Total number of objects deleted:          0
01/07/10   03:27:11 Total number of objects expired:          0
01/07/10   03:27:11 Total number of objects failed:          78
01/07/10   03:27:11 Total number of bytes transferred:    173.06 MB
01/07/10   03:27:11 Data transfer time:                   10.19 sec
01/07/10   03:27:11 Network data transfer rate:        17,390.74 KB/sec
01/07/10   03:27:11 Aggregate data transfer rate:      5,503.06 KB/sec
01/07/10   03:27:11 Objects compressed by:                    0%
01/07/10   03:27:11 Elapsed processing time:           00:00:32
01/07/10   03:27:11 --- SCHEDULEREC STATUS END
*** 01/07/10   03:27:11 ANS1028S An internal program error occurred.
***
01/07/10   03:27:11 --- SCHEDULEREC OBJECT END 3AM-DAILY-INCR 01/07/10
03:00:00
01/07/10   03:27:11 ANS1512E Scheduled event '3AM-DAILY-INCR' failed.
Return code = 12.

Yes, I looked at the client online help for ANS1028S.
I found an old APAR that sounds related:
IC44226: TSM CLIENT ABORTS BACKUP WITH ANS1028S ERROR MESSAGE - The TSM
client may abort a backup with an ANS1028S Internal
Program Error due to an unexpected return code from the
operating system. TSM Versions Affected: 5.2

George Huebschman
Storage Support Team, Media Librarian
Legg Mason, LMTS
410 580-7911 (office)
410 522-8581 (mobile)

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