Hello Howard,

Yes , they intervened as we didnt had the licenses for all the slots we have
in the library and we asked for aditional number of licenses. Could you
please let me know how can i check volser length set in the web interface?

On Mon, Jan 4, 2010 at 9:12 PM, Howard Coles
<Howard.Coles AT ardenthealth DOT com>wrote:

> That's what I would expect at this point either the volume serial
> length, or the licenses aren't right.  I would check the volser length
> set in the web interface with the volume names you have in TSM.  I'll
> bet the length is different.  Then I'd call IBM and yell till someone
> came out and corrected my problem.  Why were they messing with the
> licenses on your library?  I wonder if you got choked down to the number
> of slots or something along those lines.  I've had problems with IBM
> assuming they can just get in and do things myself.  If they didn't
> contact you, or alert anyone that they were going to be doing this I'd
> be on their case hard.
>
> See Ya'
> Howard Coles Jr.
> John 3:16!
>
> -----Original Message-----
> From: ADSM: Dist Stor Manager [mailto:ADSM-L AT VM.MARIST DOT EDU] On Behalf 
> Of
> km
> Sent: Saturday, January 02, 2010 12:07 PM
> To: ADSM-L AT VM.MARIST DOT EDU
> Subject: Re: [ADSM-L] unexpected result from audit library
>
> They didnt perhaps change the length of volser (i.e. if LTO generation
> should be a part of the volume serial or not)? That would explain not
> finding any already checked in volumes.
>
> On 02/01, ashish sharma wrote:
> > Hello Howard,
> >
> > Yes i received a lot of messages " cant find tapes in slot". I just
> received
> > a mail from local system admin saying IBM did some intervention on the
> > library for installing liocenses and i suspect that may have caused
> some
> > malfunctioning in library which is unable to find the tapes which were
> > already present.
> >
>



--
Best Regards
Ashish Sharma
ST Microelectronics Ltd.
919717003853