Ech!
What a pain.
The new site doesn't even scale up for those of us with higher resolutions than 
640x480(at least in IE).
-----Original Message-----
From: ADSM: Dist Stor Manager [mailto:ADSM-L AT VM.MARIST DOT EDU] On Behalf Of 
Richard Sims
Sent: Tuesday, December 22, 2009 8:31 AM
To: ADSM-L AT VM.MARIST DOT EDU
Subject: [ADSM-L] IBM bureaucracy strikes again

If you haven't been to the TSM Support Page 
(http://www.ibm.com/software/sysmgmt/products/support/IBMTivoliStorageManager.html)
 very recently, you'll be dismayed to learn that this helpfully 
product-specific page is going away - being replaced by a generalized facility 
which you get to from the current TSM Support Page by scrolling down a very 
long list of products to find TSM, then select one category of things you want 
to see, then wait for their website to grind and produce a page with just that 
information.  You can navigate to other sub-areas from the left pane, but it 
can entail considerable delays.  And because it's generalized, there's no page 
title to quickly let you know you're looking at TSM stuff.

Someone at IBM will probably get a bonus this year for thinking up this method 
of improving IBM's internal web pages organization ... by obliterating the 
tailored product page that we all found so useful over the years, where we 
could quickly get at information we needed.  IBM management's focus seems to be 
on satisfying organizational directions more than best meeting customer needs.

    Richard Sims

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