[ADSM-L] Watch-for: TS3310 firmware upgrade when used with Qlogic HBAs o

Subject:	[ADSM-L] Watch-for: TS3310 firmware upgrade when used with Qlogic HBAs on x86
From:	Joerg Pohlmann <jpohlman AT CA.IBM DOT COM>
To:	ADSM-L AT VM.MARIST DOT EDU
Date:	Sat, 1 Aug 2009 10:01:37 -0700

I just had two installations with upgrades of TS3310 firmware to level 570
(the most current). They had QLE2460/2 and QLA2460/2 HBAs. One was TSM for
Windows 5.5.1, the other TSM for Linux 6.1 on x86. In both cases the
installations were getting IO errors and could not get the library and/or
drives to work (ANR8311E errno=5 or just "IO error accessing...").  You
will find that QLE/A 2460/2 cards are not supported with firmware 570 if
you use the HBA search tool on the IBM support site:

http://www-03.ibm.com/systems/support/storage/config/hba/index.wss

If you downlevel the TS3310 library firmware to 520 and the corresponding
drive firmware for LTOx, the library/drives will work fine. You will need
to reboot the server after the firmware change and possibly delete the
library and redefine the library plus check in all scratches (search=yes)
in the library followed by the check in of the private tapes (search=yes).

Joerg Pohlmann
250-245-9863

[ADSM-L] Watch-for: TS3310 firmware upgrade when used with Qlogic HBAs on x86