Node OS and SP/ML level? Client level?

Have you checked for the SNP bug?

[RC]


On Friday, June 26, 2009, at 11:02AM, "Huebner,Andy,FORT WORTH,IT" 
<Andy.Huebner AT ALCONLABS DOT COM> wrote:
>The only times we have seen the nodes report internal program errors have been 
>when the TSM server was overloaded.  The first time we moved the DB to faster 
>disks and the second time we reduced the number of simultaneous jobs.
>
>Andy Huebner
>-----Original Message-----
>From: ADSM: Dist Stor Manager [mailto:ADSM-L AT VM.MARIST DOT EDU] On Behalf 
>Of Ochs, Duane
>Sent: Friday, June 26, 2009 11:58 AM
>To: ADSM-L AT VM.MARIST DOT EDU
>Subject: [ADSM-L] SAS and TSM
>
>Good day everyone,
>I have a very interesting problem to discuss. I've been working on this since 
>Monday.
>And think I have pinpointed the problem, but am more interested if anyone can 
>help me explain why it might be happening.
>
>We have a specific group of remote sites (14) using similar tools across the 
>US.
>All  except for two are using FC storage arrays, in all cases it is IBM DS 
>series hardware in one form or another.
>
>In two sites we are using Dell MD3000 SAS storage.
>In these two sites my TSM backups are failing with Internal Program errors. 
>Insufficient resources.
>Memoryefficientbackup is set to yes. I even set up disk caching for these two 
>sites. My backups are now going further but still failing.
>After much searching I found a Windows KB article indicating this is a low 
>kernel memory issue.
>And this is where we will be focusing our attention next.
>
>However, these two site are not very heavily utilized in comparison to the 
>rest of my installs.
>All sites are running windows 2003 64-bit, using the exact same tools and the 
>data model for this site is similar to the rest, couple hundred thousand files 
>ranging from 2mb to 100mb with the average around 60 mb. All are using TSM 
>client 5.5.1.10. Server is AIX 5.3 TSM server version 5.4.3.
>
>My main concern is these are our only SAS sites and I'm trying to figure out 
>if this is inherent to the way this storage product utilizes kernel memory.
>TSM is the only process on these machines that seem to be having problems.
>Has anyone experienced this ? Or have any suggestions ?
>Thanks,
>Duane
>
>
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