If you do a selective backup of the named file, do you get the same error?

The TSM return code 164 is a direct mapping of the Windows return code
1392.

You can find the meaning of Windows return codes by issuing this command
from a Windows command prompt:

   net helpmsg nnnn

where nnnn is the code, e.g.:

   net helpmsg 1392

Best regards,

Andy

Andy Raibeck
IBM Software Group
Tivoli Storage Manager Client Product Development
Level 3 Team Lead
Internal Notes e-mail: Andrew Raibeck/Tucson/IBM@IBMUS
Internet e-mail: storman AT us.ibm DOT com

IBM Tivoli Storage Manager support web page:
http://www.ibm.com/software/sysmgmt/products/support/IBMTivoliStorageManager.html


The only dumb question is the one that goes unasked.
The command line is your friend.
"Good enough" is the enemy of excellence.

"ADSM: Dist Stor Manager" <ADSM-L AT VM.MARIST DOT EDU> wrote on 03/09/2009
01:04:28 AM:

> [image removed]
>
> Error TSM return code :164
>
> Robert Ouzen Ouzen
>
> to:
>
> ADSM-L
>
> 03/09/2009 01:06 AM
>
> Sent by:
>
> "ADSM: Dist Stor Manager" <ADSM-L AT VM.MARIST DOT EDU>
>
> Please respond to "ADSM: Dist Stor Manager"
>
>
>
> Hi to all
>
>
>
> I have a Tsm client 5.5.0.4 on a Windows 2003 got a failed backup
> return code=12 and on the dsmerror.log those errors:
>
>
>
>
>
> 08-03-2009 21:40:23 ANS5250E An unexpected error was encountered.
>
>    TSM function name : NTSecurityReadV2
>
>    TSM function      : CreateFile() returned '1392' for file '\\?
> \GLOBALROOT\Device\HarddiskVolumeShadowCopy125\mysql\data\geo\links.MYD'
>
>
>
>    TSM return code   : 164
>
>    TSM file          : ntsecurity.cpp (969)
>
> 08-03-2009 21:40:25 ANS5250E An unexpected error was encountered.
>
>    TSM function name : NTSecurityReadV2
>
>    TSM function      : CreateFile() returned '1392' for file '\\?
> \GLOBALROOT\Device\HarddiskVolumeShadowCopy125\mysql\data\geo\links.MYD'
>
>
>
>    TSM return code   : 164
>
>    TSM file          : ntsecurity.cpp (969)
>
> 08-03-2009 21:40:25 ANS5250E An unexpected error was encountered.
>
>    TSM function name : NTSecurityReadV2
>
>    TSM function      : CreateFile() returned '1392' for file '\\?
> \GLOBALROOT\Device\HarddiskVolumeShadowCopy125\mysql\data\geo\links.MYD'
>
>
>
>    TSM return code   : 164
>
>    TSM file          : ntsecurity.cpp (969)
>
> 08-03-2009 21:40:25 ANS5250E An unexpected error was encountered.
>
>    TSM function name : NTSecurityReadV2
>
>    TSM function      : CreateFile() returned '1392' for file '\\?
> \GLOBALROOT\Device\HarddiskVolumeShadowCopy125\mysql\data\geo\links.MYD'
>
>
>
>    TSM return code   : 164
>
>    TSM file          : ntsecurity.cpp (969)
>
> 08-03-2009 21:40:25 ANS5250E An unexpected error was encountered.
>
>    TSM function name : NTSecurityReadV2
>
>    TSM function      : CreateFile() returned '1392' for file '\\?
> \GLOBALROOT\Device\HarddiskVolumeShadowCopy125\mysql\data\geo\links.MYD'
>
>
>
>    TSM return code   : 164
>
>    TSM file          : ntsecurity.cpp (969)
>
> 08-03-2009 21:40:29 ANS1228E Sending of object '\\websrv01\c$\mysql
> \data\geo\links.MYD' failed
>
> 08-03-2009 21:40:29 ANS4023E Error processing '\\websrv01\c$\mysql
> \data\geo\links.MYD': file input/output error
>
> 08-03-2009 21:43:40 ANS1802E Incremental backup of '\\websrv01\c$'
> finished with 1 failure
>
>
>
> 08-03-2009 21:47:52 ANS1512E Scheduled event 'SCHED7W' failed.
> Return code = 12.
>
>
>
> I am logging in this client as an administrator , any ideas ????
>
>
>
> Regards Robert