I also strongly advise installing current maintenance, as 5.4.0.2 is pretty
old. There have been several defects fixed in OFS support in the current
client levels, so it is possible these will alleviate the issues.

Best regards,

Andy

Andy Raibeck
IBM Software Group
Tivoli Storage Manager Client Product Development
Level 3 Team Lead
Internal Notes e-mail: Andrew Raibeck/Tucson/IBM@IBMUS
Internet e-mail: storman AT us.ibm DOT com

IBM Tivoli Storage Manager support web page:
http://www.ibm.com/software/sysmgmt/products/support/IBMTivoliStorageManager.html


The only dumb question is the one that goes unasked.
The command line is your friend.
"Good enough" is the enemy of excellence.

"ADSM: Dist Stor Manager" <ADSM-L AT VM.MARIST DOT EDU> wrote on 02/19/2009
08:24:49 PM:

> [image removed]
>
> Re: Problem with Open File Support
>
> Clark, Robert A
>
> to:
>
> ADSM-L
>
> 02/19/2009 08:26 PM
>
> Sent by:
>
> "ADSM: Dist Stor Manager" <ADSM-L AT VM.MARIST DOT EDU>
>
> Please respond to "ADSM: Dist Stor Manager"
>
> http://www-01.ibm.com/support/docview.wss?rs=663&tc=SSGSG7&uid=swg211971
> 33
>
> Make sure you have the hotfixes mentioned on that page. (934016, 940349)
>
> [RC]
>
> -----Original Message-----
> From: ADSM: Dist Stor Manager [mailto:ADSM-L AT VM.MARIST DOT EDU] On Behalf 
> Of
> Yudi Darmadi
> Sent: Thursday, February 19, 2009 12:14 AM
> To: ADSM-L AT VM.MARIST DOT EDU
> Subject: Re: [ADSM-L] Problem with Open File Support
>
> OS : Windows Server 2003 SP2.
> The TSM CLient version is 5.4.0.2
>
>
>
> Best Regards,
>
>
> Yudi Darmadi
> PT Niagaprima Paramitra
> Jl. KH Ahmad Dahlan No.25  Kebayoran Baru, Jakarta Selatan 12130
> Phone: 021-72799949; Fax: 021-72799950; Mobile: 081905530830
> http://www.niagaprima.com
>
> ----- Original Message -----
> From: "Clark, Robert A" <Robert.Clark AT PROVIDENCE DOT ORG>
> To: <ADSM-L AT VM.MARIST DOT EDU>
> Sent: Saturday, February 14, 2009 3:07 AM
> Subject: Re: [ADSM-L] Problem with Open File Support
>
>
> What is the OS and SP level? What is the client version?
>
> [RC]
>
> -----Original Message-----
> From: ADSM: Dist Stor Manager [mailto:ADSM-L AT VM.MARIST DOT EDU] On Behalf 
> Of
> Yudi Darmadi
> Sent: Friday, February 13, 2009 6:19 AM
> To: ADSM-L AT VM.MARIST DOT EDU
> Subject: [ADSM-L] Problem with Open File Support
>
> Dear all,
>
> I have a two question here, and i need your advice:
>
> 1>. On one client, I didn't use the Open File support, so the backup
> schedule failed (some files couldn't back up), but if I use the open
> file support, the machine stop responding during backup proccess. Is the
> problem on the TSM or in the Windows' Volume Shadow Copy Service? (As
> far as i know, TSM Open file support uses this windows service).
>
> 2>. I have a TSM Server and also TSM client on 1 machine. I set a
> 2>scheduled
> backup. But it seems the backup stopped, and if i see in the task
> manager, there's no "dsmc" proccess, and in the TSM, the server's
> session was "idle".
>
> Here's the dsmsched.log:
> 02/13/2009 11:00:03 Schedule Name:         DAILY_1111
> 02/13/2009 11:00:03 Action:                Incremental
> 02/13/2009 11:00:03 Objects:
> 02/13/2009 11:00:03 Options:               -su=yes -domain='all-local
> -d:'
> 02/13/2009 11:00:03 Server Window Start:   11:00:00 on 02/13/2009
> 02/13/2009
> 11:00:03 ------------------------------------------------------------
> 02/13/2009 11:00:03 Command will be executed in 2 minutes.
> 02/13/2009 11:02:03
> Executing scheduled command now.
> 02/13/2009 11:02:03 Node Name: DAILY_1111
> 02/13/2009 11:02:03 Session established with server DAILY_1111: Windows
> 02/13/2009 11:02:03   Server Version 5, Release 4, Level 3.0
> 02/13/2009 11:02:03   Server date/time: 02/13/2009 11:02:03  Last
> access:
> 02/13/2009 11:00:03
>
> 02/13/2009 11:02:03 --- SCHEDULEREC OBJECT BEGIN DAILY_1111 02/13/2009
> 11:00:00
> 02/13/2009 11:02:03 Incremental backup of volume '\\server1111\c$'
> 02/13/2009 11:02:03 Incremental backup of volume '\\server1111\f$'
> 02/13/2009 11:02:03 Incremental backup of volume 'SYSTEMSERVICES'
> 02/13/2009 11:02:03 Backup System Services using shadow copy...
> 02/13/2009 11:02:04 Backup System Service: 'Terminal Server Licensing'.
>
> 02/13/2009 11:02:04 ANS1959W Removing previous incomplete group '\TLS'
> Id:0-232267947
> 02/13/2009 11:02:05 Backup System Service: 'Event Log'.
>
> 02/13/2009 11:02:05 ANS1959W Removing previous incomplete group
> '\EVENTLOG'
> Id:0-232267949
> 02/13/2009 11:02:05 Backup System Service: 'WMI Database'.
>
> 02/13/2009 11:02:05 ANS1959W Removing previous incomplete group '\WMI'
> Id:0-232267948
> 02/13/2009 11:02:05 Incremental backup of volume 'SYSTEMSTATE'
> 02/13/2009 11:02:05 Backup System State using shadow copy...
> 02/13/2009 11:02:05 Backup System State: 'System Files'.
>
> 02/13/2009 11:02:05 Backup System State: 'COM+ Database'.
>
> 02/13/2009 11:02:05 Backup System State: 'Registry'.
>
> 02/13/2009 11:02:05 ANS1959W Removing previous incomplete group
> '\SYSSTATE'
> Id:0-232267950
>
>
> And the dsmerror.log :
> 02/13/2009 11:12:39 ANS1959W Removing previous incomplete group '\TLS'
> Id:0-232267951
> 02/13/2009 11:12:39 ANS1959W Removing previous incomplete group
> '\EVENTLOG'
> Id:0-232267952
> 02/13/2009 11:12:39 ANS1959W Removing previous incomplete group '\WMI'
> Id:0-232267953
> 02/13/2009 11:12:40 ANS1959W Removing previous incomplete group
> '\SYSSTATE'
> Id:0-232267954
>
> ==================================================================
>
> Best Regards,
>
>
> Yudi Darmadi
> http://www.niagaprima.com