When Windows 2003 SP2 hangs during backups I first verify it has patch KB948496.
Having you tried blaming the network?  :>

Andy Huebner
-----Original Message-----
From: ADSM: Dist Stor Manager [mailto:ADSM-L AT VM.MARIST DOT EDU] On Behalf Of 
Huebschman, George J.
Sent: Wednesday, February 18, 2009 8:35 AM
To: ADSM-L AT VM.MARIST DOT EDU
Subject: Re: [ADSM-L] TSM Scheduler service stops by itself

We are having problems here with scheduled backups hanging.  It happened
on rare occassions prior to upgrading to 5.5.1, but it began happening
with great frequency on certain Windows boxes after the upgrade.
W2k3 servers with SP2, Broadcom NICs with the Advanced Control Suite,
and a particular microsoft hotfix, 912222.

Management determined that we were not going to roll back the hotfix.
The workaround that we used was to deselect the Advanced Control Suite
TCP Chimney setting.

Typically, our Windows folks blamed TSM because everything else was
working fine, while we blamed Microsoft because TSM wasn't what changed,
and TSM worked fine on unaltered Windows servers.


-----Original Message-----
From: ADSM: Dist Stor Manager [mailto:ADSM-L AT VM.MARIST DOT EDU] On Behalf Of
Richard Sims
Sent: Wednesday, February 18, 2009 8:23 AM
To: ADSM-L AT VM.MARIST DOT EDU
Subject: Re: [ADSM-L] TSM Scheduler service stops by itself

On Feb 18, 2009, at 7:32 AM, admbackup wrote:

> I am having a problem with the TSM Scheduler of a windows server.
> It stops sometimes by itself in the middle of a backup of files.
> The weird thing is that in the same server I have a scheduled TDP SQL
> backup, but the scheduler service works without problem.

You need to look for evidence.  Inspect the dsmerror.log on the client,
and the Activity Log on the TSM server for indications of cause.  On a
Windows box you can also check its Event Log, to see if the process is
crashing, etc.

    Richard Sims

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